Remote Customer Care & Data Entry Specialist

DERISHA KING

Las Vegas, NV ***** 702-***-**** **************@*****.***

SUMMARY

Dynamic professional with proven expertise in customer service and communication developed at Burger King. Skilled in scheduling and record keeping, excelling in fast-paced environments to ensure client satisfaction and operational efficiency. Strong organizational skills and attention to detail contribute to successful project outcomes.

SKILLS

• Customer service

• E-commerce management

• Scheduling

• Communication

• Digital asset management

• Organization

• Time management

• Multitasking

• Attention to detail

• Problem solving

• Microsoft Office proficiency

• Team collaboration

• Adaptability

• Client service

EXPERIENCE

01/2022 - Current Independent Online Business Operator Independent Online Business Operator

• Processed customer payments accurately and efficiently Managed customer communication to ensure timely responses and satisfaction

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• Coordinated scheduling and organization of tasks to streamline operations

• Maintained organized records to support efficient business operations 01/2020 - 01/2022 Personal & Professional Development Personal & Professional Development

• Engaged in personal development through workshops and training

• Enhanced organizational and communication skills through team projects Acquired practical experience in medical billing and coding by managing patient records

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01/2015 - 01/2020 Flagger

Flaggers of Nevada

Ensured safety of drivers and pedestrians by monitoring conditions and enforcing protocols

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• Directed traffic in construction zones to maintain safety and prevent accidents Communicated with team members through signals and radios to coordinate safe traffic flow

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Monitored compliance with safety regulations and procedures to maintain a safe environment

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01/2014 - 01/2015 Hair Salon Assistant

A heart for hair care

• Coordinated client appointment schedules to optimize stylist availability

• Aided stylists with daily tasks to enhance service delivery Provided client assistance and ensured cleanliness of workspace for a welcoming environment

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01/2012 - 01/2013 Team Member / Cashier

Burger King

• Provided attentive customer service, ensuring positive shopping experiences Executed cash transactions accurately, contributing to smooth register operations

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Worked closely with team members to maintain an efficient and supportive work environment

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EDUCATION

01/2020 Medical Billing & Coding Training

Everest College - Las Vegas, NV

Externship

High School Diploma

Liberty High School - Las Vegas, NV

ACTIVITIES AND HONORS

Volunteer- feeding homeless

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