Professional Driver and Customer Service Specialist

Tealzie Randall

Houston, TX ***** • 1-346-***-**** • ******@*****.***

Skills

• Time management • Valid Driver's license

• Customer service • Clean driving record

• Delivery pickup • Driving and transportation

• Type vehicles expertise • Route logs

• Materials transport • Transportation

Work History

Driver, 02/2026 to Current

Pearland Flower Shop – Pearland, TX

Abide by all traffic regulations,arrive to and from destinations in a timely manner. Greet clients in a pleasant and professional manner. Board equipment and documentation in a secure fashion. Navigate effectively with GPS/cellular data and electronic devices. Represent the company in a professional manner at all times. Display great communication and customer service skills consistently. Medical Transportation Driver, 06/2018 to 01/2026

Obligated To Care Providers – Houston, TX

• Communicated effectively with healthcare providers regarding patient needs and schedules.

• Monitored traffic conditions to optimize travel routes for timely arrivals.

• Documented transportation activities accurately for reporting purposes.

• Collaborated with team members to improve service efficiency and patient satisfaction. Streamlined communication with dispatchers, promptly addressing any changes or issues related to the transportation schedule.

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Assisted in reducing wait times for patients, coordinating with healthcare facilities for prompt pick- up and drop-off schedules.

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Medical Transportation Driver, 02/2016 to 04/2018

GMM Transportation – Houston, TX

• Transported patients safely to medical appointments, ensuring comfort and punctuality.

• Adhered to all safety protocols and regulations during transportation activities.

• Assisted patients with boarding and disembarking, providing necessary support.

• Maintained vehicle cleanliness and functionality through regular inspections.

• Improved patient satisfaction by providing timely and efficient medical transportation services. Maintained professional image and attitude to positively represent transport company and help build reputation for excellent customer service.

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Successfully operated GPS devices, radios and cellular devices to optimize route and maintain dispatch communications.

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Efficiently managed paperwork related to each transport, ensuring accurate record-keeping practices were upheld consistently across all trips.

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Education

GED

Houston Community College - Houston, TX

Once completing my GED I immediately entered Trucking and Transportation Engineering training courses obtaining CDL CERTIFICATION.

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