Virtual Assistant & Data Entry Specialist (Remote)

Mahbuba Sarwar Hritu

Dhaka, Bangladesh +880********** ***********@*****.***

Professional Summary

Detail-oriented Virtual Assistant and Data Entry Specialist with experience in customer service, telesales, and digital support. Skilled in managing administrative tasks, handling client communication, and maintaining accurate records. Proven ability to work remotely with efficiency, meet deadlines, and support global clients with professionalism.

Core Skills

• Data Entry & Database Management

• Virtual Assistance & Administrative Support

• Customer Service & Client Communication

• MS Office (Excel, Word, PowerPoint)

• Google Workspace (Docs, Sheets, Drive)

• Email & Calendar Management

• Social Media Moderation

• Basic Sales & CRM Handling

Professional Experience

Virtual Assistant (Freelance)

Nov 2023 – Present

• Managed administrative tasks including data entry, scheduling, and email handling

• Maintained accurate records and spreadsheets for clients

• Supported clients remotely with daily operational tasks Customer Service Representative (Contract) – Rise-up Lab May 2025 – June 2025

• Handled customer inquiries and resolved issues efficiently

• Provided professional support via digital channels

• Maintained customer satisfaction and service quality Page Moderator – Ekjon Bangladesh

Jan 2025 – Apr 2025

• Moderated social media content and responded to user queries

• Ensured community guidelines compliance

Telesales Executive – I-Venture Ltd.

Jul 2024 – Dec 2024

• Conducted outbound calls and maintained sales records

• Assisted in lead generation and customer follow-ups Sales Executive – Aarong

Mar 2024 – Apr 2024

• Assisted customers and handled transactions

• Maintained product and sales records

Enumerator & Lister (Government Census Projects)

2022 – 2024

• Collected and recorded large volumes of data accurately

• Ensured data quality and timely submission

Education

BBA (Ongoing) – Southeast University, Bangladesh (2025) HSC – Lalmatia Mohila College GPA: 4.08 (2023)

SSC – Civil Aviation School & College GPA: 4.11 (2021) Languages

• Bangla – Native

• English – Fluent (Speaking, Reading, Writing)

Contact this candidate