Administrative Data Specialist with Compliance Focus

ANJANETTE HOLLINS

Spring, TX

Phone: 832-***-**** Email: ************@*****.***

PROFESSIONAL SUMMARY

Detailoriented Administrative and Data Specialist with experience in data entry, reporting, document management, and customer service. Skilled in Microsoft 365, multisystem navigation, and supporting correct, compliant records. Strong communicator with a proven ability to support operations, coordinate schedules, manage confidential information, and provide professional client service in fastpaced environments.

CORE SKILLS

Administrative Support • Data Entry & Data Integrity • Reporting • Microsoft 365 (Excel, Word, Outlook, PowerPoint, Teams), Records `Management • Document Preparation • Filing/Scanning • Calendar Management • Client Service • Phone Support • Workflow Coordination • Confidentiality • MultiSystem Navigation • Diligence • Problem Solving

PROFESSIONAL EXPERIENCE

Adjuster Claims

GEICO – Katy, TX July 2025 – Present

Managed highvolume caseloads with correct documentation and prompt followthrough.

Conducted interviews, gathered data, and updated records across multiple systems.

Ensured compliance with policies, deadlines, and confidentiality standards.

Appraisal Review Board (Contract)

Harris Central Appraisal District – Houston, TX March 2025 – July 2025

Reviewed appraisal evidence, conducted hearings, and documented decisions.

Ensured accuracy, compliance, and clear communication with property owners.

Representative II

Nelnet September 2023 – October 2024

Processed applications, performed data verification, and analyzed supporting documents.

Completed highvolume outreach to request missing information.

Maintained correct records and provided professional customer support.

Loan Processor

F.H. Cann & Associates May 2023 – September 2023

Processed federal (Student) loan applications using multiple databases.

Ensured documentation accuracy and compliance with federal guidelines.

Communicated requirements and updates to clients.

Underwriting Support Specialist

Finance of America Reverse November 2021 – November 2022

Reviewed and cleared loan conditions; supported organized documentation.

Generated reports, analyzed credit data, and supported operational workflows.

Collaborated with internal teams to meet quality and turnaround goals.

Title Curative Specialist (Contract)

Solomon Edwards – Houston, TX August 2021 – November 2021

Conducted title searches, reviewed legal documents, and resolved curative issues.

Managed a highvolume pipeline with accuracy and strong documentation practices.

Jr. Underwriter

HomePoint Financial October 2020 – June 2021

Reviewed conditions, ordered reports, and kept correct loan files.

Communicated with brokers and ensured prompt processing.

Administrative Assistant

Aldine Independent School District – Houston, TX December 2013 – March 2020

Provided full administrative support including scheduling, phone management, and records maintenance.

Prepared documents, coordinated events, and supported daily office operations.

Maintained confidential student and staff information.

EDUCATION

High School Diploma – Aldine High School, Houston, TX

CERTIFICATIONS & TRAINING

Medical Office Administration Diploma-Human Resources Diploma-Financial Accounting Diploma - Adjuster All Lines License - Private Security License - CPR, AED & First Aid Certified

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