CAREER SUMMARY WWW.LINKEDIN.COM/IN/SANDRA-FERRISE-PHR-8410697
Overview/Bio: Since my last position in 2023, I stepped away from my career to become a care-giver for a loved one, who has since passed away. I recently relocated and have established residency in a new state. I am open to remote Human Resources roles that will allow me the opportunity to apply my proven experience and excellent skills that I have acquired during my career.
A strategic Human Resources Manager/HR Business Partner with over 15 years of experience in:
Employee Relations/HR Business Partner – Partnering with Leadership in Organizational Design and Change Management. Experience supporting multiple locations/multiple states. 10-15 years of professional level Employee Relations/Employment Law/Human Resources related experience.
Performance Management - Proven skills to coach management on how to address performance. Extensive experience in managing complex employee relations issues, investigations to resolution, employee training and development, and managing compensation/promotions. Expert with federal and state and multi-state employment law, and standard methodologies in conducting workplace investigations.
Change Management- Ability to quickly conceptualize, think critically and develop frameworks. Business Partner that is flexible and resourceful to changing business conditions and needs.
Ability to multitask, deal with ambiguity and work collaboratively in a team environment.
Communication-Building Business Relationships - Strong oral and written communication. Excellent interpersonal skills and ability to partner with all levels of employee population. Strong skillset in project management. Demonstrated ability to collaborate with diplomacy while being proactive in identifying areas for improvement and implementing solutions.
Talent Acquisition – Developing Talent/Recruiting process, benchmark, and behavioral interviewing templates to attract and retain the best qualified candidates. Experience in ATS (Taleo, ADP, PeopleSoft, UKG, and Workday)
Training and Development – Management Training, AB1825 Sexual Harassment Training, Employee Development Training. Facilitate and Develop New Hire Orientation, Diversity, and Sensitivity.
PROFESSIONAL EXPERIENCE
ALLIANCERX WALGREENS PHARMACY – TEMPE, AZ
Human Resources Manager- Home Delivery January 2022- to June 2023
Strategic support to VPs, and Directors (Change Management, Succession Planning, Organizational Design)
Manage and resolve complex employee relations issues and conduct workplace investigations, to ensure a successful outcome. (i.e., harassment, discrimination, workplace bullying)
Partner with Business Leaders to evaluate needs (Promotions, Transfers, Leadership training, Policy adherence, drive strategy)
HR Calibration for Annual Reviews, Talent Reviews and Quarterly Performance
Professional Practice, Licensing, Audits and Accreditations
Exit Interviews, Focus Groups, Employee Engagement, Stay Interviews
Performance Management, advise, coach and counsel.
Supporting all aspects of Employment Cycle (hiring, performance, compensation, New Hire Orientation and Off-boarding, (resignation & termination)
Manage ADA Interactive Process, FMLA, EAP and all related LOA concerns.
Manage staff (HR Specialist and HR Generalist)
YELP, INC. – SCOTTSDALE, AZ
Sr. People Advocate Partner January 2020- to September 2021
Strategic support to VPs, and Directors across all business lines (Change Management, Succession Planning, Organizational Design)
Manage and resolve complex employee relations issues and conduct workplace investigations, to ensure a successful outcome. (i.e., harassment, discrimination, workplace bullying)
Partner with Business Leaders to evaluate needs (succession planning, promotion, transfers, leadership training, policy adherence, drive strategy)
Exit Interviews, Focus Groups, Employee Engagement, Stay Interviews
Performance Management, advise, coach and counsel.
Supporting all aspects of Employment Cycle (hiring, performance, compensation, New Hire Orientation and Off-boarding, (resignation & termination)
Manage ADA Interactive Process, FMLA, EAP and all related LOA concerns.
VOLT INFORMATION SCIENCES, INC. – PHOENIX, AZ
Human Resources Business Partner December 2017- January 2020
Heavy Employee Relations- providing strategic HRBP support in multiple states and locations in U.S.
Manage and resolve complex employee relations issues, and investigations providing solutions, and making recommendations to resolve with successful outcome (working with all levels of management)
Partner with Business Leaders to evaluate workforce needs (Change Management)
Assesses situations affecting employee relations and provides leaders with advice and recommended courses of action based on operating guidelines, policies, and applicable federal and state laws.
Acts as a resource to staff and leaders regarding employment practices (ADA, FMLA, etc.)
Develops training for leaders, Human Resources staff and employees to ensure (consistency and compliance within regulatory requirements and related policies and procedures.
CONCENTRIX (FORMERLYMINACS) IRVINE, CA
Regional Human Resources Manager (North America) Global Company October 2015 – December 2017
Regional Human Resources Manager, (4 direct reports)
Multi-State Responsibility (California, Arizona, South Carolina, Utah)
EDUCATION AND PROFESSIONAL DEVELOPMENT
SOCIETY OF HUMAN RESOURCES MANAGEMENT, PHR
HENRY FORD COMMUNITY COLLEGE
References, Extended Resume & Salary Requirements upon Request