Data Entry & Customer Service Specialist
Resume:
Janeen Laughlin
Seeking a challenging opportunity wherein my strong interpersonal customer service and organizational skills deliver process and productivity efficiencies to help drive innovation and growth.
***********@*****.***
Janeen Laughlin
Education
Work Experience
Marketing Diploma
Manhattan Area Vocational Technical School
1985 – 1986
Associates of Arts Secondary Education
Kansas State University
1984 – 1986
Vehicle Transporter/Team Supervisor
Traditional Logistics and Cartage, Kansas City, MO
07/2014 – 02/2024
Responsible for supervising team of 15+ drivers in the commission of transporting vehicles from various servicing sites to dealerships throughout the city. Also managed employee benefits and other records related to safety and employment. Personally handled vehicle transports when required.
Residential Property Cleaner
It’s Time to Clean, LLC, Kansas City MO
08/2006 – 02/2011
Performed full range of residential property cleaning to include disinfecting, sanitizing and floor maintenance. Also managed other household duties as assigned, while ensuring client privacy and satisfaction. Managed billing services and dynamic schedules for multiple client properties
Customer Service Representative
Parkville Department of Motor Vehicles, Kansas City, MO
08/2008 – 11/2011
Responsible for document verifications and processing of all licensing, vehicle registrations and title updates to include changes in ownership, addresses, lien assignments, etc.
Technical Proficiencies
MS Office Suite/Adobe
Data Analysis
Project Management
Calendar Management
AP/AR, Payroll and Billing
Multi-Line Phone Systems
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