Entry-Level IT Support Specialist (Remote)

Christopher Damon Minton

Porter, TX 936-***-**** ***********@*****.***

LinkedIn: (add your link here)

IT SUPPORT SPECIALIST (ENTRY-LEVEL)

Detail-oriented and highly motivated professional transitioning into IT Support with hands-on experience in troubleshooting, system setup, and technical problem solving through virtual lab environments. Currently completing Google IT Support Certificate and studying for CompTIA A+ (220-1201 & 220-1202).

Demonstrates strong ability to diagnose hardware, software, and network issues using structured troubleshooting methods. Proven work ethic, reliability, and ability to perform under pressure from hands-on operational and technical roles.

CORE SKILLS

IT Troubleshooting (Hardware / Software / Network)

Windows & Linux Fundamentals

Command Line (CMD / PowerShell / Linux Terminal)

Networking Basics (TCP/IP, DNS, DHCP)

Virtualization (VirtualBox Lab Environment)

Customer Support & Communication

Problem Solving & Critical Thinking

System Installation & Configuration

Documentation & Ticketing Concepts

TECHNICAL PROJECTS (HOME LAB EXPERIENCE)

Virtual IT Help Desk Lab (VirtualBox)

Built and configured multiple virtual machines using Oracle VM VirtualBox

Installed and configured Windows and Linux operating systems

Simulated real-world IT support scenarios:

oNetwork connectivity issues (IP/DNS misconfiguration)

oSystem performance troubleshooting (CPU/RAM usage)

oSoftware installation and failure recovery

Practiced troubleshooting using tools such as:

oipconfig, ping, tracert

oLinux commands (sudo, apt, chmod)

Performed break/fix scenarios to develop real-world problem-solving skills

PROFESSIONAL EXPERIENCE

Tex Trude — Front-End Loader / Machine Operator

June 2025 – Present

Operate heavy equipment including front-end loader with forklift attachment

Load, transport, and stage materials safely and efficiently

Perform daily inspections and preventative maintenance checks

Operate machinery using computer-based controls and measurement systems

Maintain high safety standards in fast-paced work environment

Groendyke Transport — Driver / Equipment Operator

July 2024 – January 2025

Conducted pre-trip inspections and ensured compliance with safety standards

Loaded and unloaded chemical products using specialized equipment

Monitored tank levels and system performance during operations

Maintained accurate documentation (bills of lading, logs)

Demonstrated reliability, attention to detail, and time management

Union Local 450 — Tower & Mobile Crane Operator

2014 – (Local 450 union operating engineers)present

Operated heavy machinery in high-risk environments requiring precision and safety

Followed strict operational procedures and safety protocols

Coordinated with team members to complete complex lifting operations

Developed strong situational awareness and problem-solving under pressure

EDUCATION & CERTIFICATIONS

Google IT Support Professional Certificate (In Progress)

CompTIA A+ Certification (220-1201 & 220-1202) (In Progress)

(Add any additional education if needed)

TRANSFERABLE SKILLS (FROM YOUR BACKGROUND)

Strong troubleshooting mindset (equipment systems thinking)

Ability to follow structured procedures and diagnostics

High accountability and reliability

Experience working in team-based and safety-critical environments

Ability to remain calm under pressure

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