Facilities & Security Specialist Resume

Denysha Collins

Brooklyn, NY ***** • 347-***-**** • ***********@*****.***

Professional Summary

Dependable and detail-oriented operations and maintenance professional with experience in building upkeep, move-out preparation, customer service, and hands-on labor. Skilled in maintaining safe, clean environments, operating trucks and equipment, and supporting residents. Licensed Security Guard with strong knowledge of safety, compliance, and security procedures. Core Skills

• Building Maintenance & Cleaning

• Move-Out Preparation

• Truck Operation & Equipment Handling

• Security & Safety Monitoring

• Customer Service & Problem Solving

• Warehouse & Safety Procedures

• Cash Handling & POS

• Teamwork & Reliability

Professional Experience

Caretaker X

NYC Housing Authority (NYCHA) — New York, NY (2024 – Present)

• Perform apartment move-outs and prepare units for new tenants.

• Operate trucks and transport materials safely.

• Maintain buildings, grounds, and common areas.

• Assist with minor repairs and daily upkeep.

Assistant Manager / Team Lead / Trainer

PTM / DMG Marketing & Consulting — New York, NY (2014 – 2024)

• Trained and supervised staff; led weekly performance workshops.

• Assisted clients with reducing energy costs and understanding bills. Passenger Services Agent

Swissport Inc. — Queens, NY (2022)

• Checked in passengers, verified documents, and processed boarding passes.

• Managed luggage tagging and provided customer support. Package Handler (Part-Time)

Queens, NY (2020 – 2022)

• Scanned, sorted, and prepared packages for shipment and delivery. Additional Experience

Seasonal Maintenance Worker — NYC Parks & Recreation Salon Assistant — Olga’s Salon

Cashier — IKEA

Crew Member — McDonald’s

Education

High School Diploma

High School for Global Studies — Brooklyn, NY

Certifications

• New York State Security Guard License

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