Entry-Level Medical Billing Specialist Resume

PROFESSIONAL PROFILE

Motivated, entry-level MEDICAL BILLING SPECIALIST with exceptional customer service skills. Knowledge and strengths include:

Professional conduct (HIPAA Joint Commission standards)

Patient scheduling/registration

Medical Ethics

Working with healthcare providers

Multi-line phone systems

Medical terminology

Managing patient/client accounts

Human anatomy/physiology

Electronic health records (EHR/EMR)

EXPERIENCE

KIDNEY MEDICAL ASSOCIATES – White Plains, MD March 2025 to June 2025

Medical Front Desk Receptionist

Performed Check-in/Check-out actions for patients

Patient Scheduling & Appointment Confirmation

Utilized multi-line software to manage multiple customer calls simultaneously

Established conference calls between patients and physicians to discuss health-related matters

Provided hard copy lab orders for patient use upon request

Established new patient records and managed current patient profiles by providing updates as needed

Verified new and current patient insurance coverage and submitted claims

HOWARD UNIVERSITY THE SEELEY MUD BLDG – Washington, DC September 2021 to August 2022

Data Entry Medical Health Monitor

Input demographics information for students

Conduct Health screening for staff and college students at Howard University

Staff and Students are tested weekly to ensure that they remain

free of infection

Responsible for collecting specimens sent to the lab for COVID-19 testing results

NATIONAL MEDICAL REHABILITATION – Fort Washington, MD July 2021 to September 2021

Medical Receptionist Assistant

Provided excellent care to our patients in person, by telephone, and virtually

Coordinate patient care with the medical staff by constant, clear communication

Maintain accurate and up-to-date files of patient records

Maintain the security and privacy of all patient files

Assist the medical staff with additional tasks to facilitate patient care

SAFEWAY – Clinton, MD October 2017 to April 2021

Cashier/Customer Service Representative

Greet customers and collaboratively worked with manager to resolve customer issues

Review and scan products for valid location placement,

Responsible for maintaining accurate cash count throughout shift

Bags items in an organized fashion.

GENERAL DYNAMICS INFORMATION TECHNOLOGIES – Brandon, FL July 2012 to January 2013

Customer Service Representative

Qualification in inbound Medicare calls.

Assisted beneficiaries with billing and claims issues.

Enrolled beneficiaries in Medicare Prescription Drug plans, providing information on Secondary Supplemental Medicare Advantage Drug Plans.

Referred beneficiaries to SSA, COB, MSPRC, and Medicaid, ordered replacement Medicare cards, ordered publications for beneficiaries that provided information on Part A and Part B Medicare services.

MEDI-TECH MEDICAL CENTERS – Brandon, FL June 2011 to July 2011

Medical Billing Externship

Trained and studied patients’ vital information (Demographics).

Verified information received from patients who are responsible for their benefits.

Scheduled patients, answered multi-line phone systems, and pulled and filed medical charts.

Recorded vital signs and symptoms.

FLORIDA CAREER COLLEGE February 2010 to February 2011

Customer Service Representative

Generated new and repeated sales leads by providing product and technical information in a timely manner.

Determined customer needs and expectations in order to recommend specific career programs.

EDUCATION

Certificate Medical Billing Specialist

US Career Institute, Fort Collins, CO (2019)

Associate of Applied Science, Health Service Administration

Florida Career College, Tampa FL (2009)

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