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CONTACT
PROFILE
LANGUAGES
Entered, updated, and maintained data in spreadsheets, databases,
and internal systems
Verified data accuracy and corrected incomplete or incorrect information
Organized digital and physical files to ensure easy access and proper recordkeeping
Prepared reports, tracking sheets, and administrative documents
Assisted with email communication and routine office tasks
Maintained confidentiality of internal and customer information DATA ENTRY Specialist
Detail-oriented and reliable professional with strong skills in data entry, administrative support, document handling, and record management. Proficient in Microsoft Excel, Word, Google Sheets, and office tools. Able to enter and verify data accurately, maintain confidentiality, and meet deadlines in fast- paced work environments. Strong attention to detail, organization, and ability to work independently.
Bouchra DERDAOUI
Data Entry /Data Verification /Microsoft
Excel/Microsoft Word /Google Sheets /Google
Docs /Administrative Support /Document
Management /File Organization
Email Handling /Data Accuracy /Attention to
Detail/Time Management
/Confidentiality/Reporting Support / Copy Typing
CORE SKILLS
Accurate and detail-oriented professional with strong administrative and data handling skills. Experienced in entering, reviewing, and managing data with
consistency and precision. Proficient in Excel, Word, Google Sheets, and digital recordkeeping. Able to work independently, manage deadlines, and maintain a high level of confidentiality..
*******.**********@********.***
Casablanca /Morocco
INTELCIA –CASABLANCA, Morocco Jan 2021 – Jan 2025 INTELCIA Administrative Assistant / Data Entry Support DATA BASE FACTORY Office Assistant / Back Office Support French
English
Arabic
DATA BASE FACTORY CASABLANCA, MAROC Jan 2017 – Déc. 2020
Processed forms, documents, and operational records with a high level of accuracy
Updated internal files and databases on a daily basis
Reviewed documents before submission to ensure completeness and consistency
Supported team members with administrative and reporting tasks
Managed filing, scanning, copying, and document formatting
Coaching and supporting employees.
Debriefings and monitoring employee development.
Managing inbound call flow.
Optimizing dashboards, reporting tools, and procedures.
Qualitative and quantitative reporting.
NF 345 Standards Ambassador.
TELEPERFORMANCE Team Leader
TELEPERFORMANCE/CASABLANCA, MAROC Jan 2011 – Déc. 2016 PROFESSIONAL EXPERIENCE
TECHNICAL SKILLS
Microsoft Excel
Microsoft Word
Google Sheets
Google Docs
Outlook
Data entry systems
Internet research
Fast and accurate typing
Academic Background
Higher School of Technology
September 2006 – July 2008
Advanced Technician Diploma in Accounting under French and International Standards, Accounting, and Business / Management.
EDUCATION & CERTIFICATIONS
TELEPERFORMANCE Technical Back Office
TELEPERFORMANCE /CASABLANCA, MAROC Oct. 2009 – Déc. 2011
Handling cases escalated from Level 1 technical support.
Supporting and advising clients while ensuring optimal service quality.