Customer service, Support & Logistics, trainer
Resume:
Nadya Lee
New Market, MD **774
***.*******@*****.***
Skills
Diligent, outgoing, detail-oriented, adaptable, dependable, physically fit, strong work ethic. Experience
May 2013 - August 2015 returned July 2016- March 2019 Diamond Kennel and Training Facility, Frederick Md - Kennel Technician/Trainer
● Oversaw best-practice-based care of animals throughout the facility, managing medical and social needs of each animal
● Administered quality training for K9 certification program April 2017 - April 2018
New Market Animal Hospital, Frederick,Md - Kennel Technician/Vet Assistant
● Observed animal behavior to assist and protect doctors, ensuring safety and productivity January 2018 - March 2019
Goshen Animal Clinic, Gaithersberg, MD - Vet Assistant
● Correspond with clients to inform of care plans, medical updates, and needs May 2018 - February 2020
Compassion Veterinary Center, Frederick, MD - Vet Assistant
● Prepared and assisted doctors during surgical and x-ray procedures
● Facilitated hospital cleanliness, organization, and operational efficiency July 2020 - September 2020
UPS, MD - Loader
● Organized package and shipping needs and processes according to designated truck and location
● Coordinated stocking and receiving flows, protecting accuracy and timely workflow December 2020 - Present
Lowes, MD - Cashier/Loader
● Promote accuracy and speed throughout the order process, increasing order completion
● Forklift Operator and Reach Truck operator 3 years
● Reconcile customer concerns and issues, protecting the customer and brand relationship
● Correct order details to include stock, price, and scheduling needs March 2024-present
Penguin Random house, MD - forklift/induction/trainer
● Organized pallet in designated location
● Trained 25 drivers on new technology to help other locations, help replenish and induct books
Awards
August 2021
Cashier of the Month - Lowes
Education
2014 - 2015
Salisbury University, Salisbury, Md - Continued Coursework 2013-2014
Frederick Community College, Frederick, Md - Basic Coursework 2013
Oakdale High School, Ijamsville, Md - High School Diploma
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