Administrative Assistant and HR Support Professional

Rosselle Constantino D. Centeno

Malolos ****, Philippines

+63-995-***-**** ************@*****.***

Career Objective

Dedicated and adaptable administrative professional with expertise in HR support, customer service, and office management. Seeking to leverage my skills in data handling, communication, and organizational efficiency to contribute to organizational success while continuing to develop my career.

Work Experience

HR Data Specialist

Digital Gross Market Inc - Malolos

May 2025 – September 2025

Accurately entered lead data into the company database to maintain organized and updated records.

Coordinated interview schedules, conducted initial candidate screenings, and ensured smooth candidate experiences.

Managed applicant information with confidentiality and ensured compliance with company standards.

Contacted scheduled candidates to confirm interviews and sent reminders via SMS and email.

Processed onboarding documents and provided support to candidates throughout onboarding.

Communicated candidate status and start dates with clients, supporting recruitment reporting and tracking.

Collaborated with HR staff to streamline recruitment processes and improve efficiency. Administrator

BM Bryle Milktea Supplies – Malolos

December 2022 – January 2024

Organized and facilitated meetings, ensuring effective coordination and documentation.

Trained and supervised staff to enhance team performance and operational efficiency.

Maintained accurate reports and monitored inventory management.

Supported administrative operations to improve productivity and meet organizational goals.

Customer Service Representative (CSR)

Foundever – Pasig

January 2024 – March 2024

Managed credit and finance accounts, resolving billing inquiries and account issues.

Delivered exceptional customer support via phone, chat, and email while adhering to company policies.

Maintained strong communication and problem-solving skills to ensure high customer satisfaction.

General Virtual Assistant

MSVS – Malolos

March 2021 – December 2021

Scheduled appointments and managed calendars for clients and teams.

Conducted lead sourcing and data encoding, ensuring accurate data management.

Assisted with basic graphic design tasks for marketing and social media materials.

Provided virtual administrative support to streamline daily operations. Virtual Assistant - License Verification (Contractual/US Based) Bold Business

Novermber 2025 – February 2026

Reviewed and rechecked all License Information before submitting to the Providers.

Checking of license’s expiration date.

Assisted with looking up licensee’s basic information if it is the correct one. Education

Bulacan State University – Malolos

Bachelor of Science in Information Technology (2nd Year Undergraduate) 2018 – 2020

Bulacan Ecumenical School – Malolos

Junior Highschool - Senior Highschool Graduate (STEM) 2013-2018

Skills

Administrative Support & Office Management

Customer Service & Communication

Data Entry & Database Management

Scheduling & Calendar Management

Inventory & Stocking

Microsoft Office (Word, Excel, PowerPoint)

Leadership & Staff Training

Basic Graphic Design

Personal Information

Citizenship: Filipino

Birthday: December 1, 2000

Age: 24yrs old

Born in Malolos, Bulacan 3000

Height: 5’9

Weight: 60kg

Contact References

To be provided upon request.

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