Administrative Operations Specialist

Janet Neubauer

Warrenville, IL • 630-***-**** • *****.**********@*****.***

Professional Summary

Detail-oriented and highly organized administrative professional with experience supporting office operations, client services, and business management. Proven ability to streamline processes, manage multiple priorities, and deliver exceptional customer experiences. Strong background in scheduling, invoicing, and operational coordination with a focus on efficiency and accuracy.

Professional Experience

Administrative Assistant

Eagle Precision Fabricators – Addison, IL

Nov 2025 – Present

Oversee daily office operations to ensure smooth workflow and cross-department communication

Manage scheduling and calendar coordination, improving time management and productivity

Maintain organized filing systems, increasing efficiency in document retrieval

Handle client communication, providing timely responses and resolving issues professionally

Manage office supply inventory and vendor coordination

Generate and process client invoices using QuickBooks

Office Assistant

Brust Funeral Home – Lombard, IL

Mar 2024 – Dec 2025

Supported directors and staff with scheduling, service coordination, and administrative tasks

Delivered compassionate, high-quality service to clients during sensitive situations

Prepared service spaces, including multimedia setup and logistics coordination

Maintained accurate records using specialized software systems

Ensured facility organization and readiness for daily operations

Owner / Operator

Tidy Home Co. – Warrenville, IL

Sept 2019 – Present

Built and managed a client-focused service business, maintaining strong customer relationships

Developed scheduling systems to improve efficiency and meet deadlines consistently

Managed budgeting, forecasting, and expense tracking for business operations

Created and executed marketing strategies to increase client engagement and retention

Negotiated vendor partnerships to reduce costs and improve service quality

Core Skills

Office Administration & Operations

Scheduling & Calendar Management

Customer Service & Client Relations

QuickBooks & Invoicing

Data Entry & Record Management

Microsoft Office (Word, Excel, Outlook)

Organization & Multitasking

Time Management & Prioritization

Conflict Resolution

Education

Bachelor of Technical Management – Focus in Criminal Justice

DeVry University – Downers Grove, IL

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