Multi-Role Customer-Facing Operations Professional

KATHY MORGAN

**** ********* *****, #****

AUSTIN, TX. 78728

512-***-****, TEXT ONLY

***************@*****.***

PERSONAL SUMMARY

Experienced in face-to-face customer contact sales, knowledgable in selling building projects and materials, along with successful remodels and home decor. I have been a project manager in a large systems data center, and a production operator in several manufacturing regimens involving medical productions and electronic circuitry.

Licenses: FCC FIRST CLASS RADIO OPERATOR, # PG-17-17461 (no exp.)

TABC Certification, # 9999458 ; exp. 05/14/2027

CAREER EXPERIENCE

HEB

10710 Research Blvd, ste 200, Austin, TX 78759,

Position: Connections Demos / Sales - Beer/Wine/Food

Apr/2025 -

Responsibility: Top Sales person for three months running. Top single sale: 93 bottles of wine.

Top sales in Bakery and 'Meal Simple' dinners.

VIRTEX

16310 Bratton Ln, Austin, TX 78728

(Contractor) Inspector

May/2023 - Mar/2025

Cleaned and inspected PCB to ensure electronic circuit connectivity

FLEX - SMT (surface mount technology & manufacturing)

12455 Research Blvd, Austin, TX 78759

Position: Production Tech Operator

Jul/2022- Apr/2023

Responsibility: Assembling the basic circuitry for the CGM arm sensors.

ICU MEDICAL

3900 W. Howard Lane, Austin, TX 78728

(Contractor) Current Position: Production Operator (medical div.)

Nov/2021 - Jun/2022

Responsibility:

TRAVIS COUNTY HEALTH & HUMAN SERVICES / TAX OFFICE

5501 Airport Blvd., Austin, Tx 78753

(Contracting for Evins Consultants)

Position: Customer Service and Front Office

Oct/2021 - Feb/2023

Busy phone contact with individuals requesting assistance with rent and utilities, vehicle licensing and taxes, voting, Covid-19 testing, healthcare, and substance abuse assistance.

EVINS CONSULTING

2013 W. Anderson Lane, Austin, TX 78757

Position: Office Administrator

Apr/2018 - Aug/2021

Maintained listings and checked availability by phone and computer of customers seeking employment and matching those individuals to a variety of job fields. Made interview appointments.

HYATT HOUSE HOTEL

10001 N Capital of Texas Hwy, Austin, Tx 78759

Position: Front Desk

Sep/2018 - Apr/2019

Front desk position checking residents in and out, providing comfortable rooms and services for each traveler; answering phones and developing reservations. Solving resident issues.

HOME DEPOT

10515 N Mopac, Austin, Tx 78759

Position: Sales Associate

Apr/2016 - Sep/2018

Sales Associate in plumbing and power tools departments. Received the award for 'Employee of the Month', and received a department award for reorganizing the plumbing inventory.

LOWE'S HOME IMPROVEMENT

8000 Shoal Creek Blvd., Austin, Tx 78757

Position: Sales Associate lll, Power Tools

Sept/2013 - Apr/2016

Proud to be the first woman to sell merchandise in the Power Tools Department. Became the best at sales in power tools and was celebrated as the Bosch 'Top Sales Person' in 2015 and 2016. Also, recognized in top project sales.

EDUCATION:

MISSOURI-WESTERN STATE COLLEGE ( 1973 – 1976 ; Associate)

NO COMMISSIONS

Looking for WEEKLY PAY DAYS

Contact this candidate