Remote Data Entry Specialist with HIPAA-minded Precision

Matthew Hower

Tampa, FL, 813-***-****, ***************@*****.***

SUMMARY Detail-oriented and certified professional with extensive experience in administrative support, data management, and customer service. An AAPC Certified Professional Biller (CPB) currently working toward Certified Professional Coder (CPC) credentialing, with proficiency in ICD-10-CM, CPT, and HCPCS. Proven ability to ensure 100% accuracy in data entry, manage sensitive documentation with strict adherence to privacy standards, and resolve complex issues. Eager to leverage these skills to contribute to operational efficiency and patient satisfaction.

WORK EXPERIENCE

Executive Assistant

Jett Media Entertainment

03/2022 – Present Tampa, FL (Remote)

Administered complex database systems and spreadsheets utilizing Microsoft Excel and Google Sheets, ensuring 100% accuracy in high-volume data entry and record maintenance.

Managed and safeguarded sensitive documentation with strict adherence to organizational protocols, mirroring the data privacy standards required in a HIPAA-regulated environment.

Oversaw accounts, invoicing, and vendor communications, ensuring timely resolution of billing inquiries and documentation accuracy. Instituted and refined organized filing systems for electronic and physical records, significantly improving document retrieval times and operational efficiency.

Served as the primary point of contact for internal staff and external clients, managing complex scheduling and interdepartmental communications with professional precision.

Various Customer Service Roles During Pursuit of Higher Education

Freelance & Academic Studies

05/2016 – 03/2022 Tampa, FL

Directed high-volume delivery logistics and technical transcription projects, maintaining elite service ratings through strict adherence to formatting guidelines and time management.

Successfully maintained a full-time academic schedule while managing multiple professional roles, demonstrating a strong work ethic and the ability to prioritize tasks under pressure.

De-escalated complex service issues through active listening and personalized problem-solving, consistently ensuring positive outcomes and maintaining high levels of client satisfaction across multiple platforms. Shift Leader

Yogurtology

06/2015 – 04/2016 Tampa, FL

Managed daily bank deposits and security protocols, ensuring total accuracy in financial reporting and store opening/closing procedures. Mentored staff on revenue targets and managed equipment maintenance, adhering to strict health safety standards and precise measurement protocols.

Upheld strict adherence to health department standards and internal safety protocols through regular equipment inspections and quality control audits. EDUCATION

American Academy of Professional Coders

Certified Professional Biller (ID: #02356173)

Online

Obtained professional certification through AAPC, demonstrating mastery in insurance payer types, billing regulations, and the full life cycle of a medical claim.

Trained in Claim Adjudication, Coordination of Benefits (COB), and HIPAA- compliant documentation for CMS-1500 and UB-04 forms to ensure 100% reimbursement accuracy.

American Academy of Professional Coders

Certified Professional Coder Expected September 2026 Online

Mastering technical accuracy in ICD-10-CM, CPT, and HCPCS Level II via AAPC coursework and Practicode Simulation.

Currently completing 600+ real-world clinical cases to refine proficiency in multi-specialty coding, including anesthesia, surgery, and radiology. University of South Florida

Bachelor's Degree - Psychology (B.A. Conferred 2025), Psychology Tampa, FL

Leveraged psychological research methodologies to manage large datasets, ensuring high levels of accuracy in data entry, statistical analysis, and record maintenance.

Coursework emphasized behavioral analysis and interpersonal dynamics, providing a foundation for de-escalating complex patient inquiries and maintaining professional provider relations.

SKILLS AAPC Certified Professional Biller

(CPB)

Medical Coding (ICD-10-CM, CPT,

HCPCS)

Revenue Cycle Management (A/R &

Denials)

Claims Processing (CMS-1500 &

UB-04)

Insurance Verification & Eligibility Claim Adjudication & COB Medical Necessity Verification EMR/PM Software Proficiency HIPAA Compliance & Data Integrity Virtual Collaboration & Professional Communication

INTERESTS Puzzles & Strategy Games: Sudoku,

Crosswords, and Logic Puzzles

Technology and Gadgets: Building

PCs and Basic HTML Coding

Neurodiversity Research: Autism

Advocacy

Military Community Support: Hope

For The Warriors

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