Senior Security-Driven IT Operations Leader
Resume:
JON KOLB
Hellertown, PA
***.*.****@*****.***
linkedin.com/in/jon-e-kolb
Active Secret Clearance U.S. Army Veteran
INFRASTRUCTURE & SECURITY OPERATIONS LEADER
EXECUTIVE SUMMARY
IT Operations and Security-focused leader with 25+ years of experience supporting enterprise infrastructure, secure system environments, and mission-critical operations. Proven ability to strengthen system security, reduce risk, and maintain high-availability performance across regulated environments.
Extensive background in identity and access management, vulnerability tracking, audit readiness, and operational governance aligned with DoD and NIST standards. Recognized for combining deep infrastructure expertise with a security-first mindset to improve system integrity, reliability, and resilience.
CORE COMPETENCIES
Security & Risk Management
Identity & Access Management (IAM)
Vulnerability Tracking and Remediation
Audit Readiness (DoD, NIST)
Secure Provisioning and Access Control
Incident Response and Root Cause Analysis
Infrastructure & Systems Security
Active Directory, Group Policy, DNS, DHCP
Windows Server, Linux / Red Hat
Virtualization (VMware)
Hybrid Environments (AWS/Azure Exposure)
IT Operations & Service Delivery
Incident, Problem, and Change Management
High-Availability System Support
Monitoring and KPI Tracking
Operational Governance and Compliance
Networking & Security Fundamentals
LAN/WAN, VPN, Wireless
Firewall and Endpoint Security Fundamentals
System Hardening and Risk Mitigation
PROFESSIONAL EXPERIENCE
Configuration Manager / Security-Focused Operations Lead
Green Expert Technology Inc. (U.S. Navy / DoD Environment) – Philadelphia, PA
2023 – 2025
Operated within a secure DoD-aligned environment supporting mission-critical Navy systems
Led configuration management and change control processes ensuring system integrity and compliance
Managed vulnerability tracking from discovery through remediation and validation
Maintained audit-ready documentation aligned with NIST and DoD standards
Supported secure system provisioning, access control, and configuration baseline enforcement
Coordinated cross-functional teams to ensure compliance, security, and operational continuity
Quality Analyst III (Security & Compliance-Aligned Systems)
Global Technical Talent (TD Bank) – Portsmouth, NH
2022 – 2023
Supported enterprise banking systems in a regulated and security-sensitive environment
Validated system functionality and stability prior to release
Assisted in defect tracking and resolution, reducing operational and security risk
Strengthened documentation and traceability supporting compliance requirements
Senior Engineer Systems & Network Operations Lead (Security-Focused)
T-Mobile Sprint Ericsson
2000 – 2022
Progressed into senior operational leadership roles supporting nationwide infrastructure with strong emphasis on system security, stability, and risk mitigation.
Security & Incident Response
Served as escalation authority for high-impact incidents, including security-related events
Led root cause analysis efforts to identify vulnerabilities and prevent recurrence
Supported system hardening efforts and operational risk reduction initiatives
Infrastructure & Access Control
Managed enterprise systems including Active Directory, DNS, and DHCP
Supported identity and access management processes, ensuring secure user provisioning
Maintained system integrity across large-scale distributed environments
Operational Security & Governance
Ensured adherence to structured change management and operational governance processes
Improved monitoring and detection of system issues and potential risks
Supported compliance-aligned operations across multiple system environments
Key Impact
Contributed to secure, high-availability infrastructure supporting nationwide operations
Strengthened system reliability and reduced recurring operational risks
Improved cross-team coordination for incident response and system changes
LEADERSHIP FOUNDATION
Developed leadership, operational discipline, and accountability through early military and civilian roles.
Managed teams of up to 20 personnel in structured, high-accountability environments
Built strong foundations in process discipline, risk awareness, and operational execution
Established leadership principles centered on accountability, consistency, and team performance
EDUCATION & ACADEMIC DISTINCTIONS
Bachelor of Business Administration, Technology Management
American InterContinental University
GPA: 4.0 Summa Cum Laude
Member, Delta Mu Delta International Honor Society
Delta Mu Delta membership awarded to top academic performers in business programs worldwide
President’s List Dean’s List
Associate of Science, Personal Computers & Networking
Lehigh Valley College
GPA: 3.83 Dean’s List
Diplomas
LAN Technology, Lehigh Valley College
Electronic Technology, St. Paul Technical College
Dean’s List
CERTIFICATIONS & PROFESSIONAL DEVELOPMENT
Red Hat System Administration I & II
Kubernetes, OpenShift, and Cloud Fundamentals
Python Programming and Data Structures
Power BI and Data Analytics
ADDITIONAL INFORMATION
Active Secret Clearance
U.S. Army Veteran
30+ years IT experience
10+ years leadership experience
Experience across telecommunications, financial systems, and secure DoD-aligned environments
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