LILI MAJANO GOMEZ
•Lynbrook, NY • ************@*****.*** • 516-***-****
EDUCATION
MALVERNE HIGH SCHOOL, MALVERNE NY - HIGH SCHOOL
DIPLOMA
NASSAU COMMUNITY COLLEGE, UNIONDALE NY
****-*014
LIBERTY UNIVERSITY, ONLINE – BUSINESS: PROJECT MANAGEMENT MINOR: CRIMINAL JUSTICE, CONTINUING
2019- Present
CERTIFICATIONS
NY STATE TEACHER ASSISTANT CERTIFICATE
NY STATE PERSONAL LINES INS AGENT
# PC-1902952
NY STATE LIFE INS AGENT
#LA-1902952
EXPERIENCE
SUSAN MUSELLA POLIZZI ALLSTATE AGENCY – Insurance Agent 2024-Present
Licensed to sell Auto, Home, Renters, and Life insurance products while ensuring compliance with state regulations and company policies.
Built and maintained client relationships by assessing individual needs and recommending appropriate coverage options.
Provided customer service by responding promptly to inquiries, resolving billing or coverage concerns, and assisting clients during claims.
Maintained organized client files
Answered phones, scheduled appointments, and greeted clients, maintaining a professional office environment.
BAYVIEW AVENUE ELEMENTARY SCHOOL, FREEPORT -Teacher Assistant
2019- 2023
● Independently supervised 20-25 children in classrooms, lunchroom, playground, and field trips
● Worked with newcomers from other countries 1-1
● Worked under teacher’s direction to maintain a clean, safe and comfortable classroom.
● Created a caring environment for children.
● Worked as a substitute teacher when teachers had meetings.
● Worked in 1st and 2nd grade transitional bilingual class with mostly Spanish speaking students.
● Created bulletin boards outside classrooms for a fun environment. DAVISON AVENUE INTERMEDIATE ELEMENTARY SCHOOL,
MALVERNE - CLASSROOM AIDE
2015 - 2019
● Translator for parent teacher conferences or student meetings with school administration and Spanish speaking parents.
● 3 years of verbally translated lessons, group activities, tests and reading passages for new students - Short written answers, would be written in Spanish by students and translated to English writing on tests.
● Acted as a trusted resource for children seeking advice, building rapport and encouraging open communication.
● Worked in a 3rd grade special education classroom for a school year
- Helped children with their needs such as sitting next to autistic children throughout the day to keep them focused, writing their notes, and even going to their specials daily
- Developed knowledge about system 44, a foundational reading program designed for the most challenged
struggling readers in Grades 3-12.
- Led a small reading group using the Leveled Literacy Intervention System
- Gave spelling tests
● Homework checking, graded spelling test, quizzes and a few math tests
● Assisted the teacher with group activities and educational games such as around the world math facts
● Observed child grade development in STAR scores
● Maintained a class in session while teacher stepped out BRIDGEVIEW MORTGAGE CORP - EXECUTIVE ASSISTANT
2016-2017
● Answered and screened 20+ phone calls daily while taking messages
● Assisted clients and prepared closing meeting rooms
● Sent out mail and faxes
● Copied and organized loan documents for clients
● Administered company’s expenses monthly
● In charge of buying and restocking office supplies
● Daily use of Microsoft Word & Excel
CHILDRENS GREENHOUSE - DAYCARE ASSISTANT
2013 - 2015
● Translator for Spanish speaking families
● Assisting in diaper changing, feedings, and naps
● Sang songs and read books in group activities
SKILLS
● Bilingual- Fluent reading, writing and verbal skills in Spanish and English
● Strong client relations and rapport-building skills
● Customer service and conflict resolution
● Office administration: scheduling, recordkeeping, data entry, billing
● Ability to work well under moderate supervision
● Good organizational and research skills
● Deadline-driven and detail-oriented
● Proficiency in Microsoft Office (Word, Excel, Outlook) REFERENCES
Gabriella Calderon – 516-***-****
Dina Sayah – 516-***-****
Victoria Saunders – 516-***-****