Erica Makepeace-Perez
Phone: 210-***-**** Email: **************@*****.***
Motivated and detail-oriented professional transitioning into the field of cybersecurity, seeking an entry-level role where I can apply my strong background in risk awareness, compliance, technical operations, and problem-solving. Leveraging experience in quality assurance, safety protocols, and asset protection to support secure systems, monitor for threats, and contribute to a culture of security and vigilance. EDUCATION
St. Philip’s College - San Antonio, TX Currently Enrolled 2025/Expected Graduation: May 2027 Associate of Applied Science in Information Technology - Cybersecurity SKILLS
• Attention to detail
• Quality assurance
• Technical interpretation
• Compliance verification
• Risk identification
• Incident reporting
• Workflow management
• Safety protocol adherence
• Situational awareness
• Problem-solving
• Communication
• Conflict de-escalation
• Team collaboration
• Customer service
• Policy enforcement
• Loss prevention
PROFESSIONAL WORK EXPERIENCE
Machine Operator October 2021 to April 2024
Caterpillar – San Antonio, TX
• Operated precision machinery to process metal components, ensuring accuracy and adherence to strict quality standards.
• Interpreted technical specifications and measured final products to confirm compliance with design requirements.
• Maintained a consistent workflow by identifying and resolving mechanical issues quickly and effectively.
• Followed detailed operating procedures and safety protocols, reinforcing a strong understanding of compliance and risk mitigation.
• Collaborated with team members to uphold productivity and accuracy in a fast-paced, high-tech environment.
Seasonal Asset Protection Specialist October 2023 to January 2024 Walmart – San Antonio, TX
• Monitored customer traffic and interactions to deter theft and support loss prevention efforts in a high-traffic retail environment.
• Greeted customers professionally and maintained a visible presence to reinforce store safety protocols.
• Conducted receipt checks and verified purchases to ensure compliance with asset protection policies.
• Maintained situational awareness and reported suspicious activity in accordance with company procedures.
• Practiced respectful, security-conscious communication to de-escalate potential conflicts while maintaining positive customer relations.