Administrative & Records Management Professional

Margarita Laniyo

Killeen, TX • 254-***-**** • *********@*****.***

ADMINISTRATIVE PROFESSIONAL MUNICIPAL OPERATIONS RECORDS & COMPLIANCE

Detail-oriented administrative professional with 8+ years supporting government operations and executive leadership. Skilled in records management, agenda preparation, payroll processing, and maintaining compliance with municipal policies. Proven ability to manage high-volume documentation, assist citizens, and ensure accurate and organized administrative processes. CORE COMPETENCIES

• Administrative Support & Office Operations

• Records Management & Retention

• Public Assistance / Customer Service

• Agenda & Meeting Coordination

• Payroll & Timekeeping (JDE System)

• Purchase Requisitions & Vendor Payments

• Compliance & Policy Adherence

• Document Control & Data Accuracy

• Confidential Records Handling

PROFESSIONAL EXPERIENCE

Administrative Officer – Northern Islands Mayor’s Office, Saipan May 2021 – Feb 2022

• Supported executive leadership and staff to ensure smooth daily office operations

• Coordinated meetings, prepared agendas and documentation, and managed schedules

• Processed purchase requisitions, orders, and contracts in compliance with procedures

• Maintained official records accurately and in line with retention policies

• Assisted citizens and staff via phone, email, and in-person inquiries

• Supported public events and community-related functions Personnel Assistant / Personnel Specialist II – Office of Personnel Management, Saipan Dec 2011 – Nov 2019

• Managed personnel records and processed payroll and personnel data using JDE System

• Processed leave requests, salary adjustments, and personnel actions per policy

• Reviewed FMLA and leave documentation for regulatory compliance

• Prepared employment verifications and official certifications

• Provided responsive support to employees and the public KEY ACHIEVEMENTS

• Employee of the Year Performance Rating: Exceptional

• 8+ years managing government records and payroll documentation with accuracy

• Recognized for dependability, organization, and compliance focus EDUCATION

High School Diploma – Marianas High School, Saipan REFERENCES

Frances T. Salas – Chief of Employee Employer Relations, CNMI Government,

670-***-****

Kadianne Mangarero – Executive Officer of Civil Services Commission, CNMI Government, 670-***-****

Cornelia Phelan – Principal Secretary, Animal Services, City of Killeen, 254-***-****

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