Hardworking Manager with Operations Focus

Scott Sawicki

Whitefield, NH ***** +1-603-***-**** ************@*****.***

Professional Summary

Proactive Manager with history of success managing operations, building teams and equipping employees with skills to independently handle business needs. Offers progressive experience combined with sound judgement and good problem- solving abilities. Strong record of surpassing organizational goals. Willing to relocate: Anywhere

Work Experience

Property & Casualty Agent Trainee

Baldwin Risk Partners North Conway, NH

October 2023 to Present

Property & Casualty trainee for large insurance agency. Currently working towards obtaining Property & Casualty license. Assistant General Manager

InnSeason Resorts Pollard Brook Lincoln, NH

August 2014 to July 2023

Payroll and billing

HR functions including hiring, discipline, reviews and firing Oversaw insurance and benefits program

Responsible for incident reporting

Coordinated employee functions

Oversaw 3 other departments and stepped in directly as needed Coordinated special projects and planning at scheduled times Primarily responsible for customer complaints and resolution Performed rental audit reconciliations and other reports as needed Reconciled petty cash and oversaw cash deposits

Front Desk Agent/Night Auditor

Mountain Club On Loon Lincoln, NH

July 2012 to February 2016

Took reservations over phone, in person, and via computer for guests and provided confirmation information. Performed customer service functions.

Used internal software to process reservations, check-ins and check-outs. Reconciled ski tickets at end of day.

Reconciled restaurant and spa receipts at end of day. Reconciled store and took inventory.

Assistant General Manager

Creative Hotel Associates Lincoln, NH

February 2000 to July 2012

Oversaw 3 departments.

Motivated, trained, and disciplined employees to maximize performance. Largely responsible for ordering, budgeting and other oversight functions. Resolved problems promptly to elevate customer approval. Managed team schedule with eye for coverage needs and individual strengths. HR functions including, interviewing, hiring, discipline and terminations. Education

Accounting And Finance (Bachelor of Science)

Granite State College Concord, NH

June 2018

Bachelor's degree

Upper secondary education

Bachelor's degree in accounting

Associate's degree

High school diploma or GED

Skills

EHS Manufacturing Hotel and accommodations guest check-in Management QuickBooks Online Housekeeping management Data entry Financial software General ledger accounting Accounts receivable DocuSign Financial forecasting Paychex Executive administrative support

.NET Computer literacy Leadership Oracle Technical Proficiency Budgeting and Cost Control Customer Service and Owner Services Leadership and Training Coordinating across Departments and Staff Management Scheduling Safety and Security Enforcement Tracking of data, including Sales, Revenue, and Expenses Customer support File organization Interpersonal skills Manual handling Hospitality Nonprofit financial management Care plans Freight Guest reservation booking Government contract management Collaboration Sage Written communication Month-end close Excel data analysis Outdoor work Merchandising Accrual accounting Employment law Hotel and accommodations guest luggage handling Financial concepts SUM function Property management tools Greeting customers Maintenance Workplace health and safety regulatory compliance Store management Lift truck Process improvement Microsoft Powerpoint Office management Financial close processing Journal Entries Regulatory compliance QuickBooks Conflict management Organizational budget management Sales reporting Payroll tax Analytical thinking Sales transaction processing Database management Inventory control Bank reconciliation data entry Record keeping Financial reporting Typing HR legal compliance Hotel and accommodations guest inquiries Bank reconciliation Heavy lifting Phone communication Non- disclosure agreements (NDAs) Contracts HR department experience Hotel and accommodations guest special request handling Retail management Workday Employee relations Calendar management Payroll record maintenance Accounting systems Accounting experience within construction industry CPR Local ordinances Clerical experience Computer operation Customer service Business hotel experience Financial compliance Forecasting Patient interaction Driving Budgeting Operations management Cash register Clear verbal communication Data analysis skills Staff scheduling Social media management Map reading Documentation review Phone etiquette Google Sheets Revenue cycle management Workers' compensation law Pivot tables Pricing Accounts Payable Accounting Human resources Hotel and accommodations guest complaints handling Time management Zoom Accounting software Adobe Captivate Property management 10 key typing Proofreading Quantitative research Microsoft Word CRM software Policy & process development ProCore Tax return processing Retail sales CRM system proficiency Payroll processing Continuous improvement Ability to follow instructions General management Cash Accounting Google Drive Handling customer inquiries Attention to detail Organizational skills Cost accounting Vendor management Account reconciliation Research Microsoft Office Supervising experience Accounts payable and receivable management Microsoft Outlook Computer hardware Power Pivot Data entry in Excel Word processing Active listening Territory management Marketing Administrative experience Productivity software SharePoint Numeracy Balance sheet reconciliation Appointment scheduling Financial data reconciliation Microsoft Excel Construction administrative experience Technical report writing Debits & credits Report writing Communication skills Client relationship development High-risk population support Workers' compensation Financial management Managing budgets in a finance role Budget preparation Substance abuse Personal assistant experience Managing executive calendars Multi- line phone systems Pallet jack Direct patient care Payroll data entry Communication platforms Windows GAAP Cash handling Major gifts Account reconciliation report Hotel experience Math Basic math Hospitality management Sales Transcription Critical thinking Computer skills Project coordination HRIS Financial analysis Profit & loss Quality improvement Client interaction via phone calls Change management Financial report writing General ledger reconciliation Teamwork Working with people with developmental disabilities Analysis skills Google Docs SAP ERP Bookkeeping Front desk Performance management Office experience Meeting minutes Insurance claims auditing Hotel and accommodations guest check-out Financial transaction processing Interviewing Team management Delegation Payroll Climbing Corporate accounting Google Workspace Team development Medical collection Warehouse experience Writing skills Staff training Training & development Benefits administration Construction Financial record maintenance Notion Account analysis FMLA Slack Filing Accounting and finance experience Budget forecasting Creativity Languages

English

Certifications and Licenses

Driver's License

January 2022 to January 2027

CPR Certification

November 2022 to November 2024

Driver's License

Forklift Certification

First Aid Certification

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