Thomas A. Ducharme
Charlotte, NC • 301-***-**** • ***************@*****.***
Business Analyst
Senior analytics and technology professional with extensive experience supporting large-scale banking, auto finance, and mortgage operations. Proven ability to translate complex business and regulatory needs into clear, data-driven solutions using SAS, SQL, Tableau, and enterprise reporting tools. Trusted partner to operations, risk, and leadership teams, known for improving data quality, forecasting, and decision making.
Skills
Expert in converting complex user requirements into viable systems that meet objectives on time and within budget.
Areas Of Expertise
Data & Analytics
SAS, SQL, Tableau (Server & Desktop), QlikView, Data Validation, Data Mining, Forecasting Databases & Platforms
Oracle, Teradata, SQL Server, Microsoft Access
Banking & Finance
Auto Finance, Community Banking, Forecasting and Staffing Models, Corporate Finance Reporting & Tools
Advanced SAS, Excel, MS Access, Power BI, Microsoft Office Suite Leadership
Cross-functional collaboration, project leadership, stakeholder engagement
Professional Experience
WELLS FARGO AUTO, Charlotte, NC December 1, 2016 – January 1, 2026
Senior Analytics Consultant
•Develop and maintain complex SAS programs supporting data validation and audit readiness.
•Worked with multiple large oracle databases (100 M records) to create management reports.
•Ensure accuracy and completeness of monthly auto finance data used for enterprise reporting and compliance.
•Used SAS. SQL and Tableau to analyze complex data and provide insights into data trends.
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WELLS FARGO COMMUNITY BANKING, Charlotte, NC January 1, 2014 – November 30, 2016
Analytics Consultant Able to
•Developed server-based Tableau dashboards integrating forecasted and actual performance data for more than 6,200 retail locations using SAS tools.
•Created and maintained an enterprise SAS program library to measure store adherence to financial forecasts.
•Built staffing and teller window forecasting models to support operational planning.
•Delivered quality control metrics to ensure data accuracy and reliability for leadership reporting.
BANK OF AMERICA, Charlotte, NC September 1, 2012 - December 31, 2013
Senior Mortgage Underwriter
•Underwrote residential mortgage refinance applications with individual underwriting authority up to $1M.
•Ensured compliance with regulatory and investor guidelines while meeting production timelines.
WELLS FARGO CORPORATE TRUST SERVICES, Columbia, MD January 2008 - December 2013
Analytics Consultant
•Designed and delivered QlikView analytics applications supporting a $13B loan portfolio.
•Integrated six distinct data sources into a centralized, user-friendly reporting platform with daily updates.
•Collaborated with internal and external stakeholders to design, implement, and maintain strategic analytics systems.
•Supported analytics solutions using QlikView, Access, Excel, Project, and Business Objects.
AURORA LOAN SERVICES, Gaithersburg, MD January 2004 - December 2007
Team Coordinator
•Led a 15-person team originating approximately $40M in residential mortgage loans per month.
•Partnered with vendors to tailor loan origination software to business requirements.
•Tested and approved system releases prior to production deployment.
•Developed operational documentation and trained users on lending and imaging systems.
Additional Professional Experience
FLOW PRODUCTS, Brookshire, TX
IT Manager
•Led IT operations supporting 450+ users in 14 locations and managed a team of eight IT staff.
•Implemented daily P&L reporting and data warehouse solutions to improve decision support.
•Managed annual IT budgets of $2M and infrastructure planning and expansion.
COMMONWEALTH UNITED MORTGAGE, Houston, TX
Implementation Project Manager
•Managed enterprise software conversion from mainframe to client-server systems with 25 employees.
•Led successful large-scale hardware, network, and systems implementations in 54 branches.
WHARTON COUNTY JUNIOR COLLEGE, Wharton, TX
Director Of Computer Services
Thomas A. Ducharme
•Directed campus-wide computing services, including mainframe systems, labs, and networks.
•Led system upgrades and ensured compliance with state reporting requirements.
Education
Houston Christian University, Houston, Texas
Master of Science Computer Management
Indiana University, Bloomington, Indiana
Master of Business Administration Finance, Management
University of Wisconsin, Madison, Wisconsin
Bachelor of Arts Political Science