Administrative Office Support

* ** *

404-***-****

************@*****.***

Stone Mountain, GA 30086

PROFESSIONAL SUMMARY

Highly-organized and accomplished

professional with extensive

experience providing high-level

executive and administrative office

support;

Result oriented, self-motivated and

accountable – prioritizes competing

responsibilities and consistently

delivers results under tight

deadlines;

Proven ability to streamline

workflows and boost productivity

using strong technical skills in

Microsoft Office;

Effective communicator and

independent problem-solver

incorporates cross-functional

teamwork and autonomous project

management.

SHARON MCGANN

EXPERIENCE

Administrative Assistant Jan 2023 - Sep 2025

NestWise Realty, LLC Marietta

(formerly 4-Walls Residential, LLC)

Provided comprehensive administrative support to the managing broker in a small residential real estate firm - ensured efficient and smooth day-to-day operations;

Managed listing and transaction files from contract to close, including compliance documentation, deadlines and file audits - in accordance with state real estate regulations;

Prepared contracts, addenda, disclosures and closing packets - with accuracy and attention to detail;

Maintained CRM databases, tracked leads and supported follow-up campaigns - to enhance client retention and referral business;

Provided exceptional customer service by responding promptly to inquiries and resolving issues efficiently in a fast-paced environment. Temporary Contract Assignments

Express Employment

Lipsey Water Norcross Feb 2022 - Jul 2022

Automotive Finance Norcross Sep 2021 - Nov 2021

Snelling Georgia

Department of Community Affairs Norcross May 2019 - Nov 2019

Provided administrative and office support on short-term assignments, across multiple organizations;

Supported front-desk operations, client communications, scheduling and document preparation;

Adapted quickly to new systems, processes and team environments;

Assisted with data entry, reporting, filing and general office operations;

Maintained confidentiality while handling sensitive information. Administrative Office Support

2 of 2

SOFTWARE SKILLS

Excel

Data entry and quality management

using data validation;

Organizing, sorting and filtering data

utilizing structured tables;

Analyzing and calculating data with

functions and formulas;

Summarizing data with PivotTables;

Reporting and visualizing data using

charts and dashboards.

PowerPoint

Creating visually consistent and

brand aligned presentations using

Slide Master;

Integrating multi-media to enhance

audience engagement and support

key messages;

Generating tailored views for the

speaker and audience – notes and

printed handouts.

Word

Controlling document appearance;

Inserting and modifying tables;

Integrating pictures and text;

Creating personalized mailings using

mail merge;

Creating customized, digital forms.

Outlook

Organizing communication and

scheduling using calendaring,

meeting management, emails and

contact lists.

EDUCATION

Norwalk Community College

Norwalk, CT

SHARON MCGANN

Technical Support Specialist Feb 2006 - Aug 2018

Georgia Family Connection Partnership Atlanta

Streamlined travel and expense workflow process, managed the full cycle of T&E for a team of twelve. Organized, verified and reconciled submitted expenses - ensured efficient and timely reimbursements while adhering to internal guidelines;

Monitored department’s annual expense budget (travel, training, equipment and meeting supplies) - reported monthly on spending variances against allocated funds;

Created customized professional presentations, meeting materials and handouts for seminars, workshops and training events - focused on the core pillars of Governance, Financial Health, Program Effectiveness and Community Engagement;

Created and maintained a monthly reporting database for 12 staff - providing management with key data for strategic planning and identifying critical support needs;

Ensured professional quality and accuracy across all external and internal communications by meticulously drafting, proofreading and editing a variety of documents - maintained the organization's high standards.

Executive Assistant Sep 2003 – Oct 2005

JLH Consulting – Association Management Decatur

Primary point of contact for the executive director, screening calls, drafting correspondence and directing inquiries to appropriate parties

- facilitating smooth communication flow;

Managed and organized the executive’s calendar by scheduling meetings, appointments and travel arrangements - avoiding conflicts and aligning with priorities;

Prepared and distributed agendas and meeting handouts for board of directors meetings. Attended and transcribed minutes - capturing discussions, decisions and action items as a formal record of board activities;

Created presentations and handouts for continuing medical education seminars and workshops;

Managed and updated membership database, generated reports on membership dues and activity status;

Drafted, proofread and edited documents and correspondence. Administrative Office Support

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