Administrative Support & Data Entry Specialist
Resume:
KANISHA COX
*** ******* ****** ********* #*, Washington DC, 20032
************@*****.***
PROFESSIONAL SUMMARY
Achieved high client satisfaction through expert data entry and
administrative support over 20 years. Enhanced organizational efficiency by implementing effective communication strategies.
Maintained accuracy and confidentiality while managing multiple tasks in dynamic environments.
KEY EXPERTISE
• Conducted in-depth data analysis to inform strategic decision-making processes.
• Streamlined workflow through implementation of effective time management strategies.
• Cuttivated effective communication strategies to enhance team dynamics and drive project success.
• Devised and executed adaptive strategies to address diverse challenges and situations.
• Aided in implementing strategies to increase customer satisfaction and loyalty,
• Executed typing tasks with precision, achieving a rate of 55 words per minute.
• Fostered strategic relationships with employees to drive organizational objectives.
• Enhanced data analysis document formatting and presentation design utilizing Microsoft Office Suite.
CERTIFICATIONS
• Certification-National Healthcare Association
• Certified Medical Administrative Assistant-CMAA
• Eff. Date 2025-08-12
• Exp. Date 2027-08-12
EDUCATION
Eastern Senior High School
Washington, DC • 06/1994
Diploma
PROFESSIONAL EXPERIENCE
Potomac Job Corps Center - Medical Records Clerk
Washington, DC
09/2025 - 3/26
• Created new files, updated existing records to ensure all information is accurate, complete and properly filed.
• Protected the security of all medical records and comply with all privacy laws, including HIPAA.
• Handled all necessary paper work and update records accordingly.
• Located and provided medical charts for physicians, nurses and other authorized personnel.
• Scanned and prepared separated files for completion of the program.
• Entered patient demographics and personal information into CIS Health System.
• Reviewed charts for all patients and assist with audits and quality assurance.
• Prepared name and docket labels for medical charts.
• Performed clerical duties, answer phones, and other data entry functions.
Department of Human Services - Social Services Representatives
Washington, DC •
07/2022 - 07/2024
• Interviewed clients to gather information and assess their needs, strengths and support networks.
• Reviewed applications, re-certifications, and changes to determine eligibility.
• Conducted reviews to ensure regulations are being followed
• Organized and maintained case files, referral directories, and othe pertinent information.
• Collaborated with other community agencies, organizations, and social workers to provide comprehensive services.
• Provided emotional support and guidance to clients as they navigated challenges
District of Columbia Superior Court - Deputy Clerk III
08/1998 - 02/2019
• Ensured the accuracy and consistency of data within the court's case management system.
• Communicated with court staff, attorneys, law enforcement and the public for information pertaining to caseloads.
• Processed payments for fees, issued receipts and prepared daily financial reports.
• Assisted in scheduling hearings and maintaining court dockets.
• Filed, scanned, and entered legal documents into the court's case
• Demonstrated excellent leadership skills in training new employees
while adhering to rules
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