Results-Driven Leader with Diverse Health-Care Roles

Ashley Marie Millward

918-***-**** Oklahoma (Add Email)

Professional Summary

Results-driven professional with leadership experience and a strong background in customer service, healthcare support, and personal care roles. Promoted to management within one year, demonstrating adaptability, reliability, and the ability to lead teams effectively. Professional Experience

Manager – CLEAR (Airport Location)

• Promoted within one year based on leadership and performance

• Oversaw daily operations and team performance

• Delivered high-level customer service in a fast-paced environment

• Trained and mentored team members

Customer Service Representative – Alorica

• Handled high-volume inbound and outbound customer calls

• Resolved customer issues efficiently while maintaining professionalism

• Maintained strong communication and problem-solving skills Medical Assistant / Front Desk

• Assisted with patient care and clinical tasks

• Managed front desk operations including scheduling and patient intake

• Maintained patient records and ensured confidentiality

• Provided excellent patient service and support

Nanny

• Provided full-time childcare and supervision

• Supported child development through structured activities

• Maintained safe and nurturing environment

• Managed daily routines and responsibilities

Housekeeping

• Maintained cleanliness and organization in residential/commercial settings

• Demonstrated attention to detail and time efficiency

• Managed workload independently and consistently met expectations Education

Some College Coursework

Certificate in Medical Assisting & Phlebotomy

Skills

Leadership • Customer Service • Multitasking • Time Management • Communication • Problem Solving

• Teamwork

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