Data Entry, Admin, Customer Service

Hanna Dingler

Texas, United States

************@*******.*** 903-***-****

Professional Summary

Detail-oriented and reliable administrative professional with over 15 years of experience in data entry, reporting, customer service, and team leadership. Proven ability to manage large datasets, create accurate reports, and support operations across multiple teams and locations. Strong background in organization, communication, and process improvement. Seeking remote opportunities in data entry, virtual assistance, or administrative support.

Key Skills

Data Entry & Data Accuracy

Microsoft Excel & Google Sheets

Reporting & Data Analysis

Document Formatting (Word, Google Docs)

Calendar & Email Management

Team Leadership & Training

Customer Service & Communication

Attention to Detail

Time Management & Organization

Canva Design and Content Creation

Professional Experience

Children’s Director Union Hill Baptist Church

January 2016 – March 2026

Planned and led weekly children’s programs and special events

Recruited, trained, and supported volunteers and team leaders

Organized schedules, lesson plans, and classroom logistics

Maintained accurate records, attendance, and family communication

Coordinated curriculum, supplies, and classroom materials

Ensured safety policies and procedures were consistently followed

Communicated with parents, staff, and leadership teams

Planned and led multi-week community events, including outreach, field trips, and family programs

Stay at Home Mom

January 2014 – January 2016

Corporate Brand Performance Manager Orange Lake

August 2012 – January 2014

Prepared and delivered monthly IHG reports for senior managers across 27 properties

Ensured all reports were accurate, properly formatted, and distributed on schedule

Served as a consultant to property leadership during operational changes

Traveled to properties to support implementation and staff alignment

Collected, organized, and verified data related to policies and procedures

Maintained strong relationships with managers, leadership, and corporate teams

Regional Customer Service Director Silverleaf

January 2004 – August 2012

Supervised and supported a team of call center employees

Handled escalated guest concerns and ensured timely resolutions

Managed accounts receivable and tracked financial documentation

Prepared and reviewed end-of-month accounting and operational reports

Maintained relationships with property managers and corporate staff

Performed data entry and report verification for accuracy

Formatted and distributed reports to leadership teams

Education

High School Diploma

Brownsboro High School, Brownsboro Texas

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