Multilingual Customer Service & Dispatcher Specialist
Resume:
Maria E Garcia
Hilham, TN 38568
**************@*****.***
Objective
Dedicated Customer Service Representative/ Dispatcher offering execellent communication and
computer skills with over 25 years experience. Well motivated to maintain customer satisfaction.
Ability to estabish rapport with customer and clients.
Skills
Excellent Communication, Great Customer Service, Dispacher, Billingual Spanish-English,
Computer, Employee Relations, Management,Photography, Photo Shop, LightRoom
Work Experience
Whitaker Enterprise 2021-2025 -Remote
« Dispatch truck
¢ Arranging pickups and delivery on each load
¢ Working on QB to invoice all loads
¢ Inputting all the data into TN.Gov for paying taxes
¢ Maintain the dispatch board / schedule and forecast workload for 2 - 3 days out
Next Ride Motors 2015 - 2021
Tow Express LLC
+ Follow up on all pending sale with customer
¢ Calling customer on leads
¢ Check service work orders
¢ Work with Credit Department to set up new customer accounts
¢ Maintain the dispatch board / schedule and forecast workload for 2 - 3 days out
¢ Working on TNTAP-FMCSA CLEARING HOUSE
« Doing IFTA on all the trucks
Marilyn Photography 2o10 - 2015
«Calling customer on leads
«Follow up on all pending sale with customer
«Photographing Wedding, Family, Country Stars
«Follow up on all pending customer setting up
Truck Driver 1997-2010
¢ Worded with 2 companys Burlinton & John Christner Trucking
«Drove 48 States delivering produce /working with customer
NCL Cruise Line 1993-1997
« Checking in Customer to their cabins
¢ Making changes to their package trip
¢ Booking reservation for excursions
¢ Doing activitys with the passengers
+ Captains tours for repeated passengers
¢ Booking trips for passengers
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