Multilingual Administrative Assistant with Medical Experience

SHABANGEZ OSHUROVA

**** **** **, ********, ** ***14

Ph.: +1-929-***-****

Email: *******************@*****.***

PROFESSIONAL SUMMARY

Diversity preparation and experience requiring extensive use of organizational, administrative and qualitatively oriented, detail-conscious, independent with ability to work within time constraints. Efficiently meets all assignments and objectives. Proven ability to develop rapport with colleagues and all levels of management. Possesses flexibility to quickly learn and adapt to new methods. SKILLS

• Fluent in English, Russian, Tajik, and Persian

• Active listener, self-motivated and dependable

• Administrative Support Professional with customer service experience

• Basic knowledge of Microsoft Word, PowerPoint, and Excel

• Confident and poised in interactions with patients at all levels EXPERIENCE

Medical Assistant / Office Administrator — IK Medical PC 8401 Fort Hamilton Parkway, Brooklyn, NY 11209

• Assisted physicians with patient care and clinical tasks.

• Managed front desk operations, patient intake, and appointment scheduling.

• Maintained medical records and ensured accuracy of patient documentation.

• Supported office workflows and coordinated communication between patients and staff. Front-desk Receptionist — Fabulous Touch Spa

2799 Coney Island Ave, Brooklyn, NY

• Answered, screened, and directed inbound phone calls.

• Maintained spa appointment calendar and scheduled services using Massage Pro Software.

• Received and assisted clients, providing excellent customer service.

• Handled general information requests and managed customer concerns. Front-desk Receptionist — Brooklyn Gastroenterology and Endoscopy Associates 2211 Emmons Ave, Brooklyn, NY

• Managed telephone scheduling requests from doctor's offices.

• Retrieved and tracked COVID-19 test results prior to procedures.

• Followed up with physicians and laboratories to obtain operative and pathology reports.

• Entered cases into scheduling software and performed other administrative duties. EDUCATION

• High School Diploma

• Kingsborough Community College (In Progress)

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