CURRICULUM VITAE
ERICK MWONGA
Address: Kenya, Masinga, P.O Box 21-90141
Email: ************@*****.***
Mobile: 079*******
PERSONAL PROFILE
I am a dynamic, analytical and self-driven expert with practical experience, who always perseveres to achieve the best results. I can complete projects to the highest standard with meticulous attention to detail and within agreed deadlines. I have demonstrated good communication skills, strong analytical skills and interpersonal skills.
KEYSKILLS
Client Relation
Research & Development
Macro-economic Research
Business Development
Social Media Management
Project Coordinating
Proposal Writing
Digital Marketing
Data Entry and Analysis
Filing and Document management
ACADEMIC QUALIFICATION
2018 – 2022 Bachelor of Science in Economics and Statistics, Masinde Muliro University of Science and Technology
2014 – 2017 High School Certificate, St Michael Kabaa High School
PROFESSIONAL EXPERIENCE
TRANSCRIPTIONIST (GoTranscript)
Detail oriented and reliable transcriptionist with hands on experience in general, medical, and legal audio transcription. Proven ability to produce accurate, well formatted transcripts within tight deadlines while maintaining consistently high quality. Adept at handling diverse accents, varying audio quality and multiple transcription formats including verbatim and clean read. Experienced working independently in a remote setting with strong command of English grammar, punctuation and transcription tools. Committed to delivering precise, error-free work with quick turnaround times.
Industrial Attachment May 2021-August 2021
Ministry of Agriculture, Livestock, Fisheries and Irrigation
Central Planning and Project Monitoring Unit (CPPMU
Assisted in planning, coordination, and monitoring of agricultural, livestock and fisheries development projects.
Collected, analysed and updated project data to support evidence-based decision making.
Participated in preparation of project implementation plans, progress reports and performance reviews.
Supported field monitoring visits to assess project progress and verify reported outcomes.
Assisted in compiling and presenting monitoring and evaluation (M&E) findings for management and stakeholders.
Collaborated with technical officers and regional teams to ensure timely submission of project reports.
Helped track project budgets, procurement activities and resource utilization.
Drafted meeting minutes, briefs and follow-up action summaries for departmental coordination.
Contributed to research on agricultural productivity, value chain development and rural livelihood improvement programs.
Gained practical experience in project planning, monitoring frameworks and results-based management within the public sector.
VOLUNTEERING EXPERIENCE
Lake Victoria North Water Works Development Agency
Central project planning and monitoring unit, April 2022– December 2022
Assisted in the preparation and updating of project implementation plans, schedules and progress reports.
Collected and organized project data, ensuring accuracy and timely documentation of reports and records.
Supported project monitoring and evaluation activities, including field data collection and performance analysis.
Participated in the preparation of monthly and quarterly project performance reports for management review.
Collaborated with engineers, consultants and contractors to track project milestones and resolve implementation challenges.
Assisted in monitoring project budgets, procurement progress and resource utilization.
Prepared meeting minutes, summaries and briefing notes to support coordination and communication across departments.
Supported compliance and quality assurance checks to ensure adherence to company and regulatory standards.
Conducted research on best practices in water infrastructure planning and project monitoring.Also gained hands-on experience in project management tools and methodologies within the water sector.
GENERAL SHOP ASSISTANT/ ACTING MANAGER
GENERATIONS ELECTRONICS &ALLIED (Phoenix House), June 2025- present
Oversee all branch operations including sales, M-Pesa, airtime, mini-store, Carl care and Safaricom Express services.
Drive sales growth by setting, monitoring, and achieving daily, weekly and monthly targets across all product lines.
Lead, train, and supervise branch staff, Dsas, promoters and brand ambassadors, ensuring high performance and discipline.
Manage cash, stock, airtime, M-Pesa float and assets, ensuring full accountability and proper reconciliation.
Enforce strict cash handling and stock control procedures to minimize losses and maintain transparency.
Monitor M-Pesa operations for compliance with AML and KYC standards while ensuring adequate float and liquidity.
Prepare and submit daily reports, receipts and PV summaries to the accounts department for review.
Maintain shop presentation, layout and cleanliness, ensuring a professional and inviting environment.
Coordinate marketing activities, promotions and OEM partnerships to enhance brand visibility and sales.
Liaise with Safaricom, Carlcare, and BNPL partners while ensuring all external instructions align with company policy.
Address and resolve customer issues promptly, escalating complex cases to the Sales Supervisor or Head of Sales.
Ensure full branch compliance with business licenses, permits and operational regulations.
Supervise staff attendance, punctuality, and performance and collaborate with HR and Sales on disciplinary issues.
Oversee asset, cash, and stock handovers, ensuring proper documentation and accountability during transfers.
Maintain high operational standards through regular audits, snap checks and performance reviews.
LANGUAGES
Language
Speaking
Reading
Writing
Swahili
Excellent
Native
Native
English
Excellent
Excellent
Excellent
IT
Microsoft Office (Word, Excel, PowerPoint)
Transcription
Google Workspace (Docs, Spreadsheets, Slides)
Design Suite (Adobe InDesign, Adobe Illustrator, Affinity Design)
INTERESTS & HOBBIES
•Travelling and making friends.
•Volunteer work.
•Reading business journals and reports.
•Engaging in community-based charity work.