Clinical Operations Manager & Medical Assistant Leader

Brian Hernandez

951-***-**** ******************@*****.*** Riverside, CA

Professional Summary

Dedicated Medical Assistant with over 5 years of experience, combining strong clinical expertise with exceptional administrative skills. Proven track record of leadership, having advanced from Lead Medical Assistant to Acting Manager, and ultimately to Manager for six clinics. Skilled in overseeing daily operations, streamlining workflows, and driving efficiency across teams to ensure the delivery of high-quality patient care.

Skills & Abilities

Administrative Clinical

• Proficient in Microsoft Office • Vital signs

• Patient scheduling & rescheduling • Patient identification and verification

• Referral Management • Administration of injections

• Medical software proficiency • Wound care

• Maintaining organized workstations • Audiometry

• Accurate patient record management • Visual Acuity

• Customer Service & Patient Relations • Suture Preparation and Removal

• Multi-tasking & Time Management • Venipuncture

• Problem-Solving & Conflict Resolution • DOT Compliance & Regulations Knowledge Experience

COMP Management Inc. - Riverside, CA October 2019 - Present CLINIC MANAGER

January 2023 – Present

· Oversee operations of the corporate clinic and specialist departments, ensuring efficient integration of visiting specialists such as orthopedic and pain management providers.

· Foster seamless patient care and positive experiences by facilitating smooth communication between patients, specialists, and staff.

· Lead team communications through regular updates and memos to ensure alignment with organizational goals and high-quality care standards.

MEDICAL ASSISTANT LEAD / ACTING MANAGER

November 2020 – December 2022

· Supported clinic manager in supervising staff, streamlining administrative processes, and ensuring clinic operations ran smoothly.

· Trained and mentored new medical assistants, improving team workflow and enhancing overall clinic efficiency.

· Acted as a key point of contact for medical assistants, providing leadership and guidance while managing quality control and resolving operational challenges.

MEDICAL ASSISTANT LEAD

October 2019 – October 2020

· Delivered patient care for work-related injuries and pre-employment screenings, assisting in physical exams and comprehensive drug and alcohol testing (urine, oral, breath).

· Assisted physicians with minor procedures, contributing to the effective treatment of work-related injuries.

· Ensured accurate documentation and compliance with medical and safety standards for all procedures. Education

High School Diploma

Riverside Polytechnic High School, Riverside, CA

Medical Assistant Diploma

North-West College, Riverside, CA

Certifications

BLS Certification – Exp. May 2027

Clinical Medical Assistant Certification (CMAC) -

Exp. May 2027

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