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Resume title: Service-Driven Professional with Billing Experience

Location:
Phoenix, AZ
Salary:
Open for discussion
Posted:
April 21, 2026

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Resume:

Ava Cleveland

Phoenix, AZ ***** **************@*****.*** +1-630-***-****

Professional Summary

Motivated to maintain customer satisfaction and contribute to company success. Seeking a position to establish a rapport with clients and exceed all expectations. Strong time management and multitasking skills. Service-driven and self-motivated, able to exercise independent judgement based on an assessment of customer's needs. Work Experience

Homemaker

Phoenix, AZ

February 2013 to Present

● Maintain budgets by developing and overseeing

expenditures

● Oversee children by feeding, bathing, grooming and dressing them

● Iron clothes and ensure that they are folded neatly and put away properly

● Create shopping lists and purchase groceries and other household items

Account Coordinator

McKesson-Scottsdale, AZ

September 2020 to March 2021

● Training in Payer Specialist

● Communication with Provider, and Insurance

Companies, verify patient coverage, eligibility, and benefits. Ensuring accurate billing and reimbursement for medical services

● Outbound Customer Service.

Environmental Service Specialist

Edwards Hospital-Naperville, IL

January 2015 to January 2017

Sanitized assigned rooms prior, during and after

patients stay

● Removed debris from walkways and parking lots

ensuring tidiness● Sorted, counted and marked clean linens and store them in linen closets

● Maintained a stocked cart with linens, towels,

toiletries and bin liners

Education

Associate's in Medical Billing and Coding

Ultimate Medical Academy - Phoenix, AZ

Certificate in Business Ethics

Penn Foster - Arizona

Skills

Anatomy Knowledge

Strong written and verbal communication

skills

Organizational skills and time management

Proficient in Microsoft Office: Word,

PowerPoint, Excel, and Outlook

Problem-solving and decision-making

Documentation and case management

Excellent clinical assessment and analytical

skills

Languages

● English first Language

● Spanish basic



Contact this candidate