Ava Cleveland
Phoenix, AZ ***** **************@*****.*** +1-630-***-****
Professional Summary
Motivated to maintain customer satisfaction and contribute to company success. Seeking a position to establish a rapport with clients and exceed all expectations. Strong time management and multitasking skills. Service-driven and self-motivated, able to exercise independent judgement based on an assessment of customer's needs. Work Experience
Homemaker
Phoenix, AZ
February 2013 to Present
● Maintain budgets by developing and overseeing
expenditures
● Oversee children by feeding, bathing, grooming and dressing them
● Iron clothes and ensure that they are folded neatly and put away properly
● Create shopping lists and purchase groceries and other household items
Account Coordinator
McKesson-Scottsdale, AZ
September 2020 to March 2021
● Training in Payer Specialist
● Communication with Provider, and Insurance
Companies, verify patient coverage, eligibility, and benefits. Ensuring accurate billing and reimbursement for medical services
● Outbound Customer Service.
Environmental Service Specialist
Edwards Hospital-Naperville, IL
January 2015 to January 2017
Sanitized assigned rooms prior, during and after
patients stay
● Removed debris from walkways and parking lots
ensuring tidiness● Sorted, counted and marked clean linens and store them in linen closets
● Maintained a stocked cart with linens, towels,
toiletries and bin liners
Education
Associate's in Medical Billing and Coding
Ultimate Medical Academy - Phoenix, AZ
Certificate in Business Ethics
Penn Foster - Arizona
Skills
Anatomy Knowledge
Strong written and verbal communication
skills
Organizational skills and time management
Proficient in Microsoft Office: Word,
PowerPoint, Excel, and Outlook
Problem-solving and decision-making
Documentation and case management
Excellent clinical assessment and analytical
skills
Languages
● English first Language
● Spanish basic