BFA in Media, Communications & Arts Management
Resume:
T/B
Tiara
Bowling
EDUCATION—
Mary Baldwin
University, 2017
BFA: Media
Communications
and Arts
Management
StudyAbroad:
London
Certifications
HIPAA
Food Handlers
TIPS
References
provided upon
request.
KEY SKILLS—
An innovative liaison
and visionary at heart
with a strong
understanding for
customer service
methods and practices.
Known for adapting
quickly and thriving in
high pressure
environments. Capable
of ensuring client
relations and
satisfaction.
Excellent Interpersonal &
Communication skills,
Problem-solving &
decision-making
Data analysis & reporting
Technology knowledge &
proficiency
Organization & Time
Management
Attention to detail
Intermediate Spanish
Training & Team
Development
EXPERIENCE—
Bartender 2024-2026
Tend Hospitality — Washington DC
Following TIPS protocols, provided customized beverage and alcohol service events hosting 60,000+ guests such as live sports entertainment events, concerts, banquets and private corporate events. Maintain work environment through detail orientation, cleanliness and restocking when necessary. Manage inventory via inventory logs.
Bartender/Server/Trainer 2021-2026
Brother Jimmy's BBQ — Oxon Hill, MD
Delivered high-volume food and beverage service in a fast-paced restaurant environment, managing 500+ guests per shift while maintaining strong customer satisfaction. Trained and onboarded 100+ new hires, improving team efficiency and service consistency. Collaborated with management to support daily operations and ensure a seamless guest experience.
Assistant Catering & Events Manager 2022-2024
SSA Group—Washington DC
Assisted with scheduling for 30+ employees. Recorded, collected, filed and distributed important in house affairs to internal guest via Banquet Event Orders, Weekly work forecasts, spreadsheets, emails, and work chats. A point of contact for external guests with immediate requests or concerns via phone call and emails. Managed execution of food and beverage handling, floor settings, plating and décor. Managed and documented invoices, budget updates, billing costs & issues;
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Bartender/Trainer 2019-2021
House of Blues/Foundation Room at Live Nation—Houston, TX Represented and Marketed Live Nation brand to 100+ private lounge members through innovative cocktail crafting. Provided efficient and fast-paced beverage and alcohol service to 5000+ guests during high volume events taking place in the Live Nation Venue such as concerts, private parties, comedy shows, and conferences. Managed liquor inventory through hard copy/soft copy data sheets. Using core company values I assisted in developing new employees into self- sufficient leaders and workers.
Events Concierge/Banquet Bartender/Server 2017-2019 Marriott-White Lodging — Richmond, VA
Organized communication and meetings between vendors, clientele & representatives. Gave sight overview of costs and deadlines. Managed event preparations and task distribution. Used client relations to maintain and increase revenue. Used fosse to assist with scheduling and forecast updates.Represented Marriott brand through high volume cocktail crafting for banquets Performing Server/Bartender/Events Coordinator 2011-2017 Entertainment Cruises — Washington, DC
Established budget analyses and reports via excel & KPI. Scheduled and managed decorating & floor charting for weddings, proms, birthday & corporate parties, and conference meetings for 300-1000 guests at a time. Supervised and assisted in tasks amongst 20-30 vendor/event workers. Assured client satisfaction by recording, executing, and delegating clientele needs through task and assignment distribution to team members and oral and written communication to team leaders. Provided rehearsed live song and dance entertainment to guests.
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