Practice manager, OB-Gyn practice

Staci Ketchum

Lima, Ohio 419-***-**** ************.****@*****.***

Professional Summary

Practice Manager with 18+ years of experience in OB/GYN healthcare operations. Certified Professional Coder (CPC) with expertise in medical billing, coding, revenue cycle management, payroll, human resources, and staff leadership. Seeking remote or part-time opportunities in medical billing, coding, revenue cycle, or administrative support.

Core Skills

Medical Billing and Coding, CPC Certification, Revenue Cycle Management, Insurance Claims, Denial Management, Payroll Processing, Benefits Administration, Staff Scheduling, Human Resources, Employee Relations, Athena EMR, HIPAA Compliance

Professional Experience

Practice Manager

Women’s Health for Life, Inc., Lima, Ohio

October 2007 – Present

Manage daily operations of a high-volume OB/GYN practice with responsibility for billing, coding, payroll, HR, and staff supervision.

Supervise a team of 25 to 30 employees, including clinical and administrative staff. Oversee medical billing and coding processes to ensure accurate reimbursement and compliance. Manage insurance claims, denials, and follow-up activities. Administer payroll and employee benefits.

Coordinate staff scheduling to maintain operational efficiency. Handle hiring, onboarding, and employee relations. Maintain HIPAA compliance and regulatory standards. Certifications

Certified Professional Coder (CPC)

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