Emerging HR Administrator with Leadership Experience
Resume:
EDUCATION
Motivated and detail-oriented professional pursuing a degree in Business Administration and Human Resources with nearly 7 years of customer service and leadership experience. Skilled in training, coaching, compliance, and employee relations. Strong communication, organizational, and problem-solving abilities with a proven track record of handling sensitive information and resolving issues effectively.
AMELIA
LANKFORD
Ivy Tech Community College
Associates in Business Administration and
Human Resources
2024 - May 2027
Central High School
High School Diploma
2016-2021
SKILLS
Teller-Team Leader
This role involves supervising a team of tellers to ensure efficient daily operations and high-quality member service. It includes training, coaching, and providing performance feedback, as well as
managing schedules and workflow to maintain
proper staffing. The position handles escalated
member issues, ensures compliance with regulations and policies, and oversees cash handling and audit processes to reduce risk. It also supports hiring and onboarding new employees, collaborates with
management to improve operations, and maintains
records related to teller performance and branch
activity.
Superior Credit Union October 2025 - Present
*************@*****.***
Perrysburg, Ohio
WORK EXPERIENCE
Employee Relations
Recruitment & Onboarding
Conflict Resolution
Compliance & Policy Enforcement
Training & Development
Communication Skills
Time Management
Microsoft Office Suite (Excel, Word,
PowerPoint)
Adaptability
Sales Associate
Maintained accurate inventory records using
computer systems to ensure stock availability and
efficient order fulfillment. Communicated with
customers via phone and email to address inquiries, resolve issues, and provide support, while assisting with product selection, orders, and follow-ups.
Processed website orders, reviewed entries for
accuracy, and organized priorities to keep workflow efficient in a fast-paced environment.
Bartz Viviano May 2025 - October 2025
Sales Associate
Stocked and organized merchandise to keep displays appealing and products readily available. Assisted customers with knowledgeable recommendations,
handled inquiries and issues, and delivered strong customer service. Maintained a clean, well-stocked sales floor and accurately processed transactions
using point-of-sale systems.
Zeidler’s Flowers November 2023 - May 2025
References available upon request
Contact this candidate