Remote Data Entry Clerk with Detail-Oriented Precision

RICA JOY M. VISCA

Philippines

**************@*****.***

PROFESSIONAL SUMMARY

Administrative professional with experience in government clerical work and customer service operations. Skilled in data encoding, document management, customer support, and handling high-volume tasks with accuracy. Currently transitioning into a Virtual Assistant role specializing in data entry and administrative support.

CORE SKILLS

● Data Entry & Data Encoding

● Fast and Accurate Typing

● Microsoft Excel & Google Sheets

● CRM Systems Navigation

● Customer Service & Sales Support

● Time Management

● Attention to Detail

● Multitasking in Fast-Paced Environment

● Google Workspace (Docs, Sheets, Gmail)

WORK EXPERIENCE

Customer Service Representative / Sales Representative Call Center Industry

● Managed inbound and outbound customer interactions via phone and chat

● Provided product information and supported sales conversion

● Maintained accurate customer records in CRM systems

● Resolved customer complaints efficiently and professionally

● Consistently met performance metrics and quality standards

● Handled multiple tasks in a high-pressure environment 2

Administrative Clerk / Data Entry & Records Management Local Government Unit (LGU) – Philippines

● Encoded official records and documents into digital systems with accuracy

● Organized and segregated physical and electronic files for proper filing and retrieval

● Maintained structured filing system for easy document tracking

● Assisted in daily administrative and clerical office tasks

● Ensured confidentiality of sensitive government records CAREER OBJECTIVE

To secure a Virtual Assistant / Data Entry position where I can apply my call center experience, strong communication skills, and attention to detail in delivering accurate and efficient remote support services.

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