Central Administration & Purchasing Leader

Laura Labio Guarino

Permanent Resident

Authorize to work in US

Contact no: +1-917-***-****

Email Address: *************@*****.***

**** **** ****** ******* ****** New York

PROFESSIONAL EXPERIENCE

Hampton Inn / Home2Suites by Hilton – PBX Operator August 2025 – Present

Times Square, New York, USA

• Operated and managed the hotel’s telephone switchboard to route internal and external calls prompt- ly and courteously.

• Provided accurate information regarding hotel services, guest inquiries, and local attractions.

• Handled wake-up call requests and ensured timely follow-ups.

• Coordinated with front desk, housekeeping, and maintenance to relay guest messages and service re- quests.

• Maintained confidentiality and professionalism while handling guest information and emergency calls.

• Logged and monitored call activities to ensure smooth communication across all hotel departments. Al Khayyat Investments LLC – Group Central Purchasing Lead cum Admin Supervisor November 2012 – June 2023

Dubai, United Arab Emirates

SUMMARY AREAS of EXPERTISE

• Supply Chain professional with more than 15

years’ experience in Procurement and

Administration, Customer Service, Hospitality

both in the UAE and Philippines.

• Highly self-motivated, goal oriented, well-

disciplined and organized Procurement expert,

proficient in office supply and demands.

• Currently looking for my next career move in

which I can share my skills and knowledge and at

the same time, be challenged to learn and achieve

goals for self-development and future

advancement.

• Willing to relocate country

• Well versed in various Administration

activities such as office administration,

facility management, Procurement, travel

arrangement and event management.

• Production and Processing

• Supervising

• Negotiation and Communication

• Management of Material Resources

• Service Orientation

• Complex Problem Solver

• Analysis and Assessment

• Developing Standards and problem solving

• Represent companies in negotiating contracts and formulating policies with suppliers and internal Divisions

• Resolve vendor or contractor grievances and claims against suppliers.

• Review, evaluate, and approve specifications for issuing Purchase Orders

• Control purchasing department budgets.

• Direct liaise with CEO, Department Heads and Group Administration Head for their office requirements under Admin assistance

• Develop and implement purchasing and contract management instructions, policies, and procedures.

• Responsible in PO related expenses for full Administration Department

• Review all enquiry comparisons prior to approval

• Direct and coordinate activities of personnel engaged in buying, selling, and distributing materials, equipment, machinery, and supplies.

• Locate vendors of materials, equipment or supplies, and interview them to determine product availability and terms of sales.

• Negotiate on quotations and proposals especially on asset items

• Assure on the delivery timing as per requirement and correct item

• Prepare and process requisitions and purchase orders for supplies and equipment.

• Maintain records of goods ordered and received.

• Analyze market and delivery systems to assess present and future material availability.

• Review purchase order claims and contracts for conformance to company policy.

• Assist the Group Administration Manager on all works and documents related to Admin Department

• Point person for maintenance, mailing, shipping, supplies, equipment, bills if any issue arises on day-to-day office requirement

• Assist Group Administration Manager on financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.

• Assist Administration Manager for the annual budget of department and report assistance

• Assist in all insurance requirements of the company and keep records and follow up on all insurance reimbursements

• Coordinates, internally across all support and business departments within AKI Group on behalf of the Group Administration Manager

• Assist the Group Administration Manager on maintaining the full office standard of cleanliness and orderliness

• Contributes to team effort by accomplishing related results as needed

• Completes operational requirements by scheduling and assigning employees, following up on work results.

• Keeps management informed by reviewing and analyzing special reports; summarizing information; identifying trends.

• Maintains office staff job results by coaching and disciplining employees, planning, monitoring, and appraising job results.

• Review all documents to determine significance and completeness before submission for Group Administration approval

• Allocate tasks and assignments to subordinates and monitor their clerical, administrative and secretarial responsibilities performance

Bhatia Brothers LLC (Oil and Gas Division local and International) - Procurement Officer / Estimator August 2011 – September 2012

Dubai, United Arab Emirates

Al Emad Trading - Purchase Supervisor (Oil and Gas projects local and International) July 2010 – August 2011

Dubai, United Arab Emirates

Gargash Insafoam LLC - Purchasing Supervisor (District cooling and MEP projects) July 2008 – July 2010

Dubai, United Arab Emirates

D’ AYUYANG Restaurant - Store Manager

August 2006 - June 2008

Isabela, Philippines

AVON Beauty Products - Sales Manager

March 2006 - June 2008

Isabela, Philippines

e-Pacific Global Contact Solutions - CSA- Customer Service Associate February 2005 - October 2005

Emeralds Avenue, Ortigas Center Pasig City

Advance Contact Solution - CCA- Call Center Agent

April 2003 - Nov. 2004

Paseo de Roxas, Makati Metro Manila

Cable World Incorporated - Inventory Clerk

June - Dec. 2000

Philippine Long Distance Telecommunications Contractor Mandaluyong, Philippines

Real American Country Kitchen Style Restaurant (RACKS) - Service Crew 1994 -1995

Manila, Philippines

Tri Vision Ventures Inc. (Dunkin Donut Franchisee) - Service Crew / Cashier May 1993 - January 1994

Manila, Philippines

EDUCATIONAL QUALIFICATION

1991 – 1995 AB Mass Communication Major in Broadcasting Institution: Far Eastern University, Philippines

SKILLS & COMPETENCIES

Technical/System: ORACLE (ERP), Procurement software, MS Office Applications (Excel, Word), Microsoft Outlook Trainings:

ISO trainings

Audit and Compliance Training

First Aid Training

Safety Trainings

Competencies: Interpersonal, Organizational, Critical Thinking, Communication, Client Engagement/Change Management, Flexibility, Influencing/Negotiating, Business Acumen, Negotiation, Collaborator, Management of Material Resources, Complex Problem Solving

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