Irving, TX *****
***********@*****.***
ALONDRA MADRIGAL
Microsoft office (Excel, Word, PowerPoint), Google Workspace (Docs, Sheets, Slides), Scheduling Management, Bookkeeping, Inventory Management, Team Work, Multitasking, Customer Service, Communication, Bilingual
EXPERIENCE
Southlake Animal Hospital, Southlake, TX — Receptionist
July 2024 - May 2025
●Great clients and pets upon arrival.
●Answer phones, schedule appointments, and respond to inquiries via phone, email, or in person.
●Check in/out patients, process payments, and handle financial transactions.
●Handle sensitive situations (e.g., pet loss, emergencies) with empathy and discretion.
Grubbs Infiniti, Grapevine, TX — Sales
May 2024 - July 2024
●Greet customers, identify their vehicle needs, and provide information on available models.
●Conduct test drives and explain vehicle features.
●Follow up with leads via phone, email, or text.
Cavenders, Dallas, TX — Sales Associate
October 2019 - May 2024
●Greet customers and offer assistance with product selection.
●Operate cash registers, handle transactions,and process returns or exchanges.
●Monitor inventory levels and report low stock management.
●Meet or exceed individual and store sales goals.
EDUCATION
North Central Texas College, Gainesville, TX — Associate of Applied Science
August 2024 - Current