Joshua Sankar - Technical Operations & Software Analyst candidate
Resume:
Hi, I am Joshua Sankar
Charlotte Street #**, Curepe, St. Joseph
Contact No: 868-***-****
Email: ************.***@*****.***
Website: https://cyberiontechnologiesltd.com/joshua-sankar Profile
Results-oriented Technical, administrative and operations professional with experience in developing efficient technologies as well as workflow coordination, staff training, and systems support. Proven ability to improve office processes, support reporting functions, and enhance organizational efficiency. Strong background in documentation, data management, and cross-functional coordination. Currently completing a BSc in Computer Science with Management.
Technical Summary
Junior Software & IT Analyst with experience building and deploying mobile and web applications
Strong background in API integration, automation concepts, and system troubleshooting
Experience supporting software systems, diagnosing issues, and improving operational workflows
Familiar with business process optimization and cross-functional collaboration Education
University of the West Indies
BSc Computer Science with Management (Special)
2022 – Current
SBCS
Diploma in electrical and mechanical engineering technology 2022 – 2023
UWI Roytec
Diploma in real estate sales
2021- 2022
Trinity College east
High School Diploma
CSEC
Mathematics 1
English A 1
Spanish 2
Geography 2
Chemistry 2
Biology 2
Physics 2
Industrial Technology (Electrical)2
2014 – 2019
Free Code Camp
Responsive Web Design certificate – 2024
JavaScript Algorithms and Data Structures (Beta) - 2024 Experience
All Electrical and Paint supplies Ltd.
#61 southern main road, Curepe
Customer Service Representative (2020 – 2023)
Responsibilities
1.Customer Interaction
2.Cashier
All Electrical Ltd.
#61 southern main road, Curepe
Operations Manager (2023 – 2024)
1.Managed inventory records, reporting, and administrative coordination across departments
2.Developed administrative workflows and documentation to improve operational efficiency and record-keeping
3.Led employee onboarding and training processes
4.Acted as liaison between management and staff to improve communication efficiency
Essentia
Programming Assistant September 26th To Current (Part Time) Responsibilities
1.Supported development and troubleshooting of software and electronic systems
2.Diagnosed and resolved hardware/software issues
3.Assisted in testing and validating system functionality 4.Monitored system performance and ensured operational reliability Pro Sports bar
Computer operations training
18th March to the 18th of July 2025
Responsibilities
1.Delivered structured training in Microsoft Excel, Word, and PowerPoint, improving staff digital literacy and office productivity 2.Developed training materials and guided employees in data entry, document preparation, and presentation creation
3.Provided hands-on support to ensure accurate use of spreadsheets, reporting formats, and administrative documentation 4.Implemented standardized processes for record-keeping and information management
5.Trained staff on basic cybersecurity practices, including awareness of common threats and safe system usage
6.Performed routine computer maintenance and troubleshooting to ensure system reliability
Systems & IT Support Experience
● Troubleshooting software and hardware issues across applications and devices
● Monitoring system performance and resolving operational problems
● Supporting users with technical guidance and issue resolution
● Ensuring system functionality through testing and validation API & Backend Experience
● Worked with backend services via Firebase (Authentication, Firestore, Cloud Functions)
● Handled real-time data synchronization between client and backend systems
● Implemented data-driven application features using structured backend services
● Familiar with API-based architecture and client-server communication concepts
Applications built
STAFFY - Employee Management App - Flutter
● IOS: https://apps.apple.com/us/app/staffy/id6752502030
● Android: https://play.google.com/store/apps/details?id=com.cyberion.Staffy Developed and deployed cross-platform mobile application (iOS & Android) Implemented user management, role-based features, and real-time data handling Integrated backend services for authentication and data storage Designed system workflows to improve employee tracking and management efficiency
In-development
Cabi (Rideshare mobile app) - Flutter
Building a scalable ride-matching system with real-time updates Designing API-driven architecture for driver-rider communication Implementing booking logic, location handling, and transaction flow systems Skills
Composed Communication: Consistently maintains a calm demeanor in diverse situations, offering thoughtful and relevant responses to enhance communication and understanding.
Innovative Problem Solving: Enjoys exploring various possibilities to discover better alternatives, driving improvement and increasing efficiency. Dependable Team Player: Consistently honors commitments to earn the trust and reliance of team members and co-workers.
Books Read
From Zero to One by Peter Thiel: Notes on Startups, or How to Build the Future Tech Stack
Data Science
● Python
Cyber-Security
● Python
● C/C++
Block chain
● Solidity
AI & Machine Learning
● Python
Full-Stack Development
● React
● JavaScript
● HTML
● CSS
App Development
● Android Studio (Kotlin)
● Flutter
● React Native
References:
Shawwal Hosein: Lessons Teacher
Richard Inniss: High School Teacher
LinkedIn: https://www.linkedin.com/in/joshua-sankar-4b732b22b/ GitHub: https://github.com/definetelynothacker
GitHub: https://github.com/cyberiontechnologiesltd-eng
Contact this candidate