DIYAREE SHWAN OTHMAN
Pharmacist
+*** 750-***-**** *************@*****.*** Erbil-Iraq
Front Desk Assistantm Data Entry
Responsibilities(Privately Owned Family Hotel)
Nawroz hotel
Feb 2020 -
Present
Erbil-
Shaqlawa
Experience
Maintained daily guest records by accurately entering client information into the system.
Handled data entry of customer details, ensuring accuracy and confidentiality.
Managed and updated booking and guest information on a daily basis. Utilized data entry software to input and update guest information, maintaining high data accuracy.
Trained new staff on front desk procedures and customer service standards, fostering a cohesive team environment.
Implemented a guest feedback system that resulted in a 20% increase in positive reviews over six months.
volunatry Pharmacist
Aree Baree pharmacy
Erbil-Shaqlawa
Provided expert pharmaceutical care to patients through medication management and counseling.
Conducted comprehensive medication reviews to identify potential drug interactions and improve safety.
Entering patient/customer information.
Recording prescriptions.
Managing medication inventory.
Updating sales or stock records.
Handling billing or invoices.
Pharmacy - Bachelor of Science (BS)
Near Est Univeristy
2015 - 2021 Nicosia, Türkiye
Education
Summary
Results-oriented front desk
assistant adept at data entry and
customer service in a hotel
setting. Successfully maintained
accurate guest records while
implementing systems that
increased operational efficiency.
Known for training new staff and
fostering teamwork,
contributing to an uplifting
work environment. Passionate
about enhancing guest
experiences and improving hotel
reputation through outstanding
service.
excel
Advanced
Skills
Data Accuracy
Advanced
Data Entry
Advanced
Problem Solving
Advanced
Data Analysis
Advanced
Teamwork
Expert
English
Fluent
Languages
Arabic
Intermediate
Kurdish
Native
Certifications
Introduction to Data Analytics
with Python
Business Finance and Financial
Marketing
Compt TIA A+1000