Customer Service Professional Seeking Remote Role

Job Seeker

****************@*****.***

Professional Summary

Experienced customer service professional with 8 years in call centers, retail, and hospitality. Adept at handling customer inquiries, managing product returns, and supporting team operations. Known for a strong work ethic, low- drama approach, and willingness to help. Seeking a remote customer service role to leverage my diverse background and dedication to excellent service.

Willing to relocate to: Asheville, NC

Work Experience

Product Service Associate

Montgomery Wards Charleston, SC

January 2003 to January 2011

* Received products from customers and accurately entered information into the computer system

* Scheduled product repairs and coordinated with repair teams for timely service

* Maintained organized records of customer service requests and repair statuses

* Communicated repair updates to customers and resolved basic service inquiries

* Ensured a smooth and efficient product intake and return process Food Server

Drunken Jack's Restaurant Murrells Inlet, SC

* Started as an oyster shucker and advanced to bus boy and then server

* Provided prompt and friendly service to restaurant guests

* Maintained cleanliness and organization of dining and work areas

* Assisted team members to ensure smooth restaurant operations Payroll Clerk

Waco Steel Erectors Charlotte, NC

* Answered phones and checked messages for the office

* Opened and distributed mail to appropriate departments

* Processed payroll for company employees accurately and on time

* Maintained organized records of payroll and office communications Skills

Food service Data entry Payroll processing Customer service Phone call management

Contact this candidate