Adminsitive and Data Entry Personnel

Education

University of Benin

Benin City, Nigeria

Word of Faith College

Benin City, Nigeria

B.Sc. Economics and Statistics

West African Senior School

Certificate

**** - ****

**** - ****

+234 (0-816-***-****

*.**********@*****.***

Port Harcourt, NG

Contacts

Administrator and Operations Personnel

John Chiemela NWABUGHOGU

Oversaw end-to-end operations, managing projects from initiation to delivery while increasing process efficiency.

Designed and implemented business strategies aligning with market trends that periodically improved customer engagement. Developed and executed comprehensive marketing strategies and campaigns that aligned with the organization’s goals and objectives. Oversaw the operations of the organization, making necessary changes leading to an increase in productivity to meet business goals and projections.

Developed and controlled operational budgets to ensure that the organization had all the resources required to meet its objectives within agreed financial parameters, thus maintaining operational budgets and reduced overhead.

Authoured weekly reports to the CEO covering key metrics and performance trends.

Work Experience

Chief Operations Officer 2023 - 2025

Ekigo Limited

Benin City, Nigeria

Core Competencies

Administrative Support

Data Entry & Management

Project Coordination

CRM Systems

Staff Supervision

Operational Strategy

Reporting & Documentation

Time Management

Customer Service

Microsoft Office Suite

About Me

Results-driven Senior Administrator and Operations Expert with 7+ years of experience. Proven track record of streamlining data processes, leading cross-functional teams, and improving operational efficiency for growth-focused companies. Delivered enhanced customer satisfaction, supported executive-level operations with precision, and drove strategic initiatives. Skilled in managing administrative systems, analyzing data, and optimizing processes to drive business growth and excellence.

Head of Operations 2020 - 2022

Wingman Formation Company

Lagos, Nigeria

Administered daily administrative tasks including document management, internal communication, and meeting coordination. Maintained and updated digital databases with 99.9% data accuracy using Excel and CRM software.

Trained and supervised administrative staff, improving task completion time by 20%.

Prepared over 100 presentations/reports using statistical data for internal and external stakeholders.

Optimized scheduling and workflow systems, thereby improving turnaround time for executive requests.

John Chiemela Nwabughogu 2025

Directed customer onboarding and project delivery operations, overseeing 7+ B2B and B2C projects.

Implemented SOPs that improved compliance and service delivery by 15%.

Led hiring, onboarding and training processes for new team members, achieving 80% retention rate.

Built client relationships that increased repeat business revenue by 20% within one year.

Head of Operations 2016 - 2018

Pipial Computing Nigeria Limited

Port Harcourt, Nigeria

Managed regional sales initiatives, achieving high percentages of monthly sales targets through targeted outreach.

Maintained CRM records, helping sales team streamline reporting and follow-ups.

Provided customer support and product knowledge, thereby improving customer satisfaction scores by a large margin. Field Sales Representative 2015 - 2016

Smile Communications

Port Harcourt, Nigeria

Referee

Managing Partner and General

Counsel,

Wingman Legal

Lagos State, Nigeria

Barr. Oghale Enuku

(LL.B) (B.L) (LL.M)

Technical Skills

Microsoft Office (Excel, Word,

PowerPoint)

Google Workspace

Slack

CRM Tools

Data Entry

Canva

Languages

English

Leadership Experience

President

Word of Faith College Alumni

Association

Class of 2005

GRA, Benin City, Nigeria

January 2024 - Present

John Chiemela Nwabughogu 2025

Taught mathematics to secondary school students, developing and implementing engaging lesson plans to cater to diverse learning styles.

Assessed student progress, identified areas of improvement, and provided constructive feedback to enhance student understanding and performance.

Created a supportive and inclusive classroom environment, encouraging active participation and collaboration among students. Developed and maintained effective relationships with students, colleagues, and parents/guardians, communicating student progress and addressing concerns.

Utilized various teaching methods and resources to make mathematics accessible and enjoyable for all students. Subject Teacher, National Youth Service Corps 2012 - 2013 Government Secondary School

Yenagoa, Nigeria

Contact this candidate