Remote Customer Service & Admin Support Professional

Stephanie Colston

Gainesville, GA ***** +1-470-***-**** ************@*****.***

Professional Summary

Reliable and detail-oriented professional with experience in customer service, data entry, and fast-paced work environments. Strong communication skills and ability to manage tasks independently. Proficient in using computers and learning new systems quickly, handling customer inquiries, and learning new systems quickly. Seeking a remote customer service or administrative support role.

Work Experience

Shipping and Receiving

Smithfield foods Cumming, GA

January 2024 to April 2026

• Processed incoming shipments and verified contents against orders

• Maintained accurate inventory and shipping records

• Prepared invoices and documentation for outgoing shipments

• Ensured accuracy and organization in a fast-paced environment Front End Closing Manager

Walmart Gainesville, GA

April 2023 to January 2024

• Resolved customer inquiries and complaints to maintain satisfaction levels

• Supervised team members and ensured smooth daily operations

• Handled cash balancing and financial reporting

Hotel Night Auditor

Super 8 by Wyndham Gainesville, GA

May 2021 to March 2023

• Handled phone and email communication with customers

• Performed data entry and financial reporting with high accuracy

• Resolved customer issues independently during overnight shifts

• Managed front desk operations with minimal supervision

• Processed nightly financial transactions and maintained accurate cash drawers

• Performed nightly audits of guest accounts and resolved discrepancies Education

High school diploma

Thomas County Central High School Boston, GA

Skills

Microsoft Excel Phone etiquette Organizational skills Appointment scheduling Email Communication Customer service Google Docs Microsoft Word Time management Data entry - Data entry experience (3–5 years) Attention to detail Languages

English - Native

Certifications and Licenses

Driver's License

Additional Information

Authorized to work in the US for any employer

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