Multifaceted Frontline Customer Engagement Professional

Location:

Posted:

April 20, 2026

Matt Garr

Rockville, MD 240-***-**** *********@*****.***

SKILLS

• Proven ability to work effectively in team settings of various sizes

• Skilled in engaging the public in customer-facing roles

• Consistently maintain clean, orderly environments VOLUNTEER EXPERIENCE

Gallery Attendant, VisArts, Rockville, MD 9/25-present

• Monitor art gallery

• Sign-in visitors and answer questions about artwork EMPLOYMENT HISTORY

Canine Coach, Dogtopia, Bethesda, MD 9/22-7/25

• Interacted with dogs by talking to them and petting them to keep them calm

• Kept facility clean according to safety standards and guidelines

• Worked on a team of 4 staff members to interact with dogs Pet Care Attendant, Olde Towne Pet Resort, Rockville, MD 11/19-9/22

• Helped prepare meals for dogs; cleaned food prep equipment

• Worked on a team of 6 staff members to interact with dogs

• Interacted with dogs and cats by petting them to keep them calm

• Kept facility clean according to safety standards and guidelines Owner/Operator, Drama Kids of Potomac, Potomac, MD 4/16-6/19

• Marketed/advertised drama classes to MCPS at school fairs

• Taught improv through scripts and plays to small groups of elementary age students Pet Care Specialist, PetSmart, Bethesda, MD 3/15-4/16

• Kept dogs company and cleaned up after them

• Provided exit baths before leaving the store

Usher, Bethesda Row Cinema, Bethesda, MD 5/13-3/15

• Collected tickets as patrons entered the theater

• Escorted patrons to their seats

• Answered questions and reported complaints to management Program Director/On Air DJ, Celebrity Cause Internet Radio, Bethesda, MD 6/12-5/13

• Conducted broadcast interviews with non-profit representatives

• Advertised fundraising events through “Red Carpet” broadcasts

• Edited songs using music software

EDUCATION

B.A. in Communications, Manhattanville College, Purchase, NY 5/11 H.S. Diploma, McLean School of Maryland, Potomac, MD 5/06