Asha Chhetri Healthcare Data Entry Specialist

ASHA CHHETRI

O P E R A T I O N S C O O R D I N A T O R

WORK EXPERIENCE

PROFILE

Operations and customer service professional with over 5 years of experience in project coordination, client support, and program management. Skilled in managing educational programs, supervising exams, engaging communities, and improving processes to boost efficiency, customer satisfaction, and organizational success. Kopila - The Well Baby Clinic 2011 - 2016

Customer Care Executive

Nepal Agro Live Pvt.Ltd 2017 - 2024

Project Impementation Coordinator

LCCI Global Qualifications 2025- 2026

Operations Officer

Customer service professional with 5+ years of experience handling diverse inquiries and front desk duties, including patient registration and appointment scheduling. Skilled in maintaining customer account databases, resolving complaints with effective follow-up, and coordinating to improve patient satisfaction and clinic efficiency. Dedicated to delivering patient assistance and high-quality customer support.

I assisted in planning and conducting trainings, events, and public campaigns while encouraging community involvement in project planning, decision-making, and implementation. My role included collecting field-level data, monitoring project progress, and reporting outcomes through monthly reports, case stories, and field updates. I coordinated with local government units and service providers to connect marginalized families with essential services, and facilitated discussions, meetings, and focus groups to better understand local needs and issues.

Oversee Cambridge English Qualifications and the Early Genius Program by maintaining accurate records of schools, students, and milestones. You coordinate workshops, training, and strategic sessions with educational partners, teachers, and students. You ensure exams and assessments comply with Cambridge and LCCI GQ standards, while recruiting and managing examiners and invigilators. You supervise Cambridge exams, update client databases, contribute to SOPs and documentation, and collaborate with leadership and business development teams to deliver efficient client service and program success.

EDUCATION

SKILLS

Project planning and execution

Report writing and

Documentation

Training and event coordination

Reporting outcomes and

progress monitoring.

Facilitating meeting, discussions

and focus groups.

problem solving and operational

efficiency.

TRIBHUWAN UNIVERSITY

Bachelor in Business

Studies

2017

2024

TRIBHUWAN UNIVERSITY

Masters in Sociology

English (Fluent)

Nepali (Native)

Hindi (Basics)

LANGUAGES

CONTACT

+977 985*******

****.***********@*****.***

Lalitpur

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