Permanent Makeup Artist & Beauty Specialist

Nancy Wahhab

872-***-**** **************.**@*****.*** Chicago, IL 60462

PROFESSIONAL SUMMARY

Hardworking and imaginative Makeup Artist & permanent make up technician with 11 years of experience & exceptional team commitment, strong attention to detail and outstanding communication skills. Thorough understanding of makeup techniques, beauty trends and creation of special effects with makeup. Passionate about helping people discover personal beauty by accentuating natural features.

SKILLS

Permanent makeup techniques mastery Beauty transformation Makeup application Eyebrow shaping Customer consulting Special occasion makeup application Business management Color matching master Social skills Product knowledge Pigments and resins Customer service Flexibility and adaptability Active listening Cash handling Retail experience Product knowledge expertise Team collaboration Client relationship building Attention to detail Time management Relationship building Brand promotion Quality assurance Customer consultation Skincare consultation Makeup techniques

EXPERIENCE

BEAUTY ADVISOR (CHANEL), orland park, IL

Macys, April 2022-Present

• Developed an extensive knowledge of beauty products, including ingredients, benefits, and usage instructions.

• Demonstrated excellent communication skills to build relationships with clients.

• Provided exceptional customer service and assisted customers with product selection.

• Developed and maintained strong relationships with clients to promote loyalty.

• Advised customers on latest and newest beauty products upon arrival.

• Utilized point-of-sale systems to process payments, returns, and exchanges quickly and accurately.

• Conducted in-depth consultations with customers to assess their needs and preferences.

• Maintained inventory levels by restocking shelves and ordering new merchandise as needed.

• Analyzed market trends regularly to identify opportunities for growth. MAKEUP ARTIST & PERMANENT MAKEUP TECHNICIAN, Amman Salon owner, May 2014-November 2021

• Handled appointment booking, canceling, and rescheduling

• Applied makeup to clientele to cover imperfections and create new looks Researched makeup trends to learn about new products and techniques by using YouTube, beauty blogs & magazines

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• Offered complementary makeup consultations to individuals to promote key product lines

• Ordered makeup materials and equipment from suppliers when inventory was running low

• Responded to customer inquiries by phone, email and in person Attended workshops and classes to remain current on hair products and styles to employ latest techniques and treatments

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• Recommended styles and treatments based on clients' needs and appearances

• Taught makeup application by arranging one to one training

• Provided makeup services to clients for weddings, proms and other special events Applying permanent makeup to client, including eyebrows, eyes & lips in different techniques using nouveau contour intelligent machine

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• Applying eyebrows microblading using bioutouch products FREELANCE MAKEUP ARTIST & PERMANENT MAKEUP, Amman

Salon owner, March 2010-May 2014

• Provided makeup services to clients for weddings, proms and other special events

• Provided permanent makeup eyebrows, eyes, lips for clients in different techniques IT CONTROLLER, Amman

Jordan Telecom Group, January 2005-March 2007

• Developed and distributed operational reports to management

• Responsible for controlling all incident reports and conducting preventative & corrective actions

• Coordinating with quality assurance manager on internal auditing & customer satisfaction

• Conducting all IT coordinator's duties

• Receiving RFB from internal customer

• Logging service requests received by e-mail

• Distributing RFB to virtual committee team members

• Following up with project manager during RFB execution

• Filling RFB and related documents in designed files ADMINISTRATIVE ASSISTANT, Amman

Jordan Telecom Group, June 2001-January 2005

• Organized and maintained filing and document management systems by coordinating, archiving and purging files Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence

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• Developed administrative processes to achieve organizational objectives and improve office efficiency Champion of the IT direction in coordination with human resource department in supervising & monitoring the Human Resources management system

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CUSTOMER CARE REPRESENTATIVE, Amman

Jordan Telecom Group, March 2001-June 2001

• Delivered fast, friendly and knowledgeable service for routine questions and service complaints

• Promptly responded to customer inquiries and resolved complaints to promote loyalty

• Responsible for all customers' invoice payments

EDUCATION

B.A IN BUSINESS ADMINISTRATION, Amman

Al Ahliyya Amman University, January 2001

HIGH SCHOOL DIPLOMA, Amman

Sisters of Nazareth School, June 1997

MICROBLADING / PERMENANT MAKEUP, Dubai

Beauty Secret Academy /bioutouch, March 2019

PERMANENT MAKE UP, Amesterdam

Nouveau Countour, November 2017

PERMENANT MAKE UP, Dubai

Beauty World Middle East, May 2016

HAIRSTYLING, Amman

French Beauty Academy, April 2014

PERMANENT MAKE UP, Amesterdam

Nouveau Countour, October 2012

PERMANENT MAKE UP, Beirut

Nouveau Contour, October 2010

PERMANENT COSMETICS., Arlington, TX

American Institute of Intradermal Cosmetics, February 2010 PERMANENT COSMETICS., Arlington, TX

American Institute of Intradermal Cosmetics, February 2010 COMPLETED COURSEWORK TOWARDS PERMANENT COSMETICS.

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