Assistant Community & Operations Support Specialist
Resume:
Alexandra Cooper
Englewood, CO *****
***********@*****.***
Professional Summary
To secure an entry level position with an expanding company. Work Experience
Assistant Community Manager
Brothers Redevelopment, Inc.-Denver, CO
May 2025 to Present
• Assisted in the management and coordination of community events, ensuring smooth execution and high attendee satisfaction
• Responded promptly to resident inquiries, concerns, and requests, providing excellent customer service • Maintained accurate records of resident interactions and issues using a CRM system
• Collaborated with property manager to develop and implement effective marketing strategies to attract new residents
• Conducted regular inspections of common areas and facilities to ensure cleanliness, safety, and adherence to community standards
• Assisted in the preparation of leasing agreements, renewals, move-in/move-out documentation, and other administrative tasks
• Contributed to the development of community newsletters or social media content to engage residents and promote community activities
• Coordinated maintenance requests from residents with maintenance staff for timely resolution
• Assisted in conducting market research on competitor properties' amenities, pricing strategies, and resident demographics for benchmarking purposes
Operations Support Specialist
Intervention Inc.-Golden, CO
• Coordinated and managed daily operations support activities, ensuring smooth workflow and timely completion of tasks
• Collaborated with cross-functional teams to develop and implement efficient operational processes, resulting in improved productivity by XX%
• Managed and coordinated daily operations, ensuring smooth workflow and efficient processes • Developed and implemented operational strategies to optimize productivity and reduce costs • Monitored key performance indicators (KPIs) to track progress and identify areas for improvement • Conducted regular audits to assess compliance with company policies and procedures
Construction Laborer
Best Budz cleaning-Castle Rock, CO
May 2020 to September 2022
Punch out cleans on residential homes. Went in after contractors and cleaned the house to get them ready for punch outs, inspections, walk throughs and closings. Removed lumber tile, bath tubs, toilets, spackle, trash, insulation, siding, mud, dirt, paint, wires etc.
Customer Service Representative
Circle K-Denver, CO
September 2018 to January 2020
Lead cashier
Cleaned, bank, paperwork, opened and closed, ordering, inventory, counted and handled safes and money coming in and out of them for garda. Stocked and put trucks away. Professional Driver
Lyft-San Francisco, CA
2016 to 2016
• Maintained a clean driving record with zero accidents or traffic violations
• Followed all traffic laws and safety regulations to ensure the safe transportation of passengers or goods • Delivered goods to customers in a timely manner while providing excellent customer service • Loaded and unloaded cargo carefully, ensuring that it is secured properly for transportation • Utilized GPS systems or maps to plan routes for efficient navigation and on-time deliveries • Provided assistance with loading/unloading heavy items when required by the job duties
Customer Service Representative
Fast Track USA-Colorado Springs, CO
2013 to 2013
Ran the lobby, counted down drawers, stocked, inventory, ran barista, handled all sales, closed and open Customer Service Representative
24 Hour Fitness-Denver, CO
2012 to 2012
Cleaned, checked people in, ran register, counted drawers, inventory, stocked, helped customers purchase the right products.
Administrative Assistant
Paradise Companies-Woodland Park, CO
2011 to 2011
Paid all his bills, paid company bills, ran office, did all paperwork, handled all renters, did bank runs, payroll Operations Support Specialist II
Education
High school or equivalent
ADI Education Center-Colorado Springs, CO
2009 Some college
Certifications and Licenses Driver's License September 2023 to September 2028
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