GIS Mapping Operations Specialist with 8 Years Experience

A. Prem Kumar

Hyderabad andrajulapremkumar@gmailcom

Professional Summary

GIS and Mapping Operations Specialist with 9.8 years of experience working on large-scale platforms including Apple Maps and Autonomous Vehicle mapping. Proven expertise in mapping workflows, vendor operations management, and cross-functional collaboration with engineering teams. Strong background in SOP creation, process optimization, and quality improvement initiatives. Skilled in Agile methodologies, and technical documentation, with a focus on improving mapping accuracy, efficiency, and operational scalability. Key Skills

GIS Data Collection, Editing & Validation (Satellite, GPS, Aerial)

Led end-to-end ownership of mapping workflows, improving efficiency and data quality

Acted as primary point of contact for internal teams and vendors

Collaborated with engineering teams to test and roll out new mapping tools and features

Created and maintained SOPs, policy documentation, and training materials

Identified process gaps and implemented quality and efficiency improvements

ArcGIS Online, QGIS, Google Maps, Apple Maps, Indoor Mapping Tools

Spatial Analysis & Visualization (Patterns, Trends, Insights)

Cartography & Map Publishing (Roads, POIs, Indoor Layouts)

Geospatial Database Management ( Metadata, Integrity)

Programming: (Geospatial libraries), for GIS workflows

Data Accuracy, Consistency & Reliability Assurance

Strong Analytical & Problem-Solving Skills

Cross-functional Collaboration & Team Mentorship

Tools: MS Excel, Word, GIS QC Tools

Work Experience

Sr. Maps Specialist

Asics Technologies Pvt Ltd June 2022 – Present

Clients: Waymo Maps, Mapsted Indoor Mapping

Digitizing the road ways, paved pathways and capturing the ride details of the waymo users.

Capturing the signal inter junctions and cross walks

Captured, digitized, and updated indoor/outdoor geospatial data including roads, pathways, boundaries, parking lots, and POIs

Designed detailed indoor mall layouts with attributes (elevators, escalators, restrooms) for navigation applications.

Leveraged ArcGIS Online and mapping tools to build, validate, and publish high-accuracy maps.

Ensured data integrity and consistency by liaising with QC and publishing teams to resolve errors before release.

Produced spatial visualizations to highlight navigation efficiency and customer experience improvements.

Mentored junior cartographers in attribute tagging, workflows, and quality standards. Process Specialist SME

Cognizant Technologies Nov 2021 – May 2022

Client: Apple (Autonomous Vehicles)

Digitized roads and applied attributes/tags to enable autonomous vehicle routing.

Collected and managed GPS-based spatial data to improve ride coverage and navigation accuracy.

Applied spatial analysis to detect errors, reported anomalies, and coordinated fixes with regional teams.

Process Specialist

Infosys BPM Nov 2018 – Oct 2021

Client: Apple Maps (Navigation)

Contributed to processes including drive coding, addressing, lane mapping, and land cover classification.

Performed spatial QC on speed limits, routing, signage, and transit data.

Created map-based reports and visualizations to identify routing errors and optimize navigation data.

Collaborated with data teams to ensure metadata consistency across large-scale geospatial datasets.

Project-

Worked for Data collection project.

Giving account access to the users like oil, gas. Analyst

GlobalLogic Technologies Pvt Ltd Nov 2013 – Feb 2016 Client: Facebook

Blocking the abuse content or abuse images from user profiles

Supported cross-functional teams in data validation and workflow improvements. Education

MBA (Finance) Manav Bharati University 2015

Skills & Responsibilities

Recognized in top stack rankings across multiple projects.

Technical Documentation & SOP Creation

Vendor Operations Management

Process Improvement & Workflow Optimization

Awarded Spot Bonus and team excellence awards for quality deliverables.

Process Improvement & Optimization, KPI Tracking & Reporting

Led daily Co-ordination and performance reviews for 25 team members and their metric reports assigning work allotments on daily wise and Project KPI's.

Finishing the project goals as per SLAs from the client requirement.

Managing project schedules, resources and risk mitigation to ensure that project goals are met on time and within the budget line.

Maintained production reports and continuously improved the quality and production efficiency and team performance through root cause analysis and feedback.

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