Versatile Customer Service and Front Desk Professional

Jessica Bryant

Sacramento, CA ***** +1-279-***-**** **************@*****.***

Professional Summary

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Willing to relocate to: Arden-Arcade, CA

Work Experience

IHSS Provider

In Home Support Services (IHSS) Sacramento, CA

July 2023 to Present

Meal prep

Make appointments/take to appointment

Help showering& daily activities

Light cleaning

Dispatcher/Customer Service

The Sanctuary Sacramento, CA

December 2023 to August 2024

Take orders that came in

Call clients to confirm orders

Sale new products that were new to our dispensary

Route for drivers

Guest Service Representative

Motel 6 Sacramento, CA

April 2021 to May 2023

Check guest in/out

Answer phone calls

Make reservations

Cash handling

Customer Service

Waitress

CHICKEN N WAFFLES Sacramento, CA

September 2020 to February 2021

Take orders

Cash handling

Customer service

Open and close store

Wait on tables

Take phone orders

Sprint Sales Representative

Sprint by Wireless Lifestyle Sacramento, CA

February 2018 to February 2020

Customer service, top sales, cash handling, billing issues Merchandiser

SAS Retail Services Sacramento, CA

September 2016 to February 2018

Rest shelves,clear shelves,make new setup for new merchandise Inventory Clerk/Material Handler

WIS International Sacramento, CA

May 2014 to May 2016

Merchandise count for large companies,

Sales Associate

Metro PCS T-Mobile Sacramento, CA

April 2012 to April 2014

Sale phones

Custom service

Cashier

Help with phone issues

Open and close store

Education

Medical office (Certificate)

Kaplan college North Highlands, CA, US

July 2008 to September 2009

Rio Linda High School Rio Linda, CA, US

June 2005 to June 2007

Upper secondary education

Skills

Budget hotel experience Front desk OPERA Grammar Experience Dispatching POS Medical Coding Medical Terminology Accounts receivable Luxury hotel experience Medical Office Experience Client services Customer support - Customer support experience (16-20 years) Hotel and accommodations guest complaints handling Hotel and accommodations guest check-out Social media content Food service Sales strategy Hotel and accommodations guest luggage handling Research Medical assisting Microsoft Excel Fidelio Kitchen Experience Hotel and accommodations guest feedback handling Wireless sales Sales support Hotel and accommodations guest check-in Hospitality Guest transportation arrangement Hotel and accommodations guest special request handling Product demos Improving customer support response time - Customer support response time improved (More than 30%) Computer skills Phone etiquette Guest reservation booking Dermatology Serving Experience Multitasking Hotel emergency procedures Cash register Greeting customers Customer support experience within retail industry Budgeting Hotel policy compliance Delivery driver experience Managing teams in a customer support role - Largest customer support team managed (1-5 team members) Restaurant experience Microsoft Powerpoint Customer service Multi-line phone systems QuickBooks Spanish Retail math Microsoft Outlook English Driving Administrative experience Proactive hotel and accommodations guest assistance Hotel and accommodations guest follow-up Food Preparation Supervising experience Guesty Basic math Microsoft Word Marketing Community engagement Guest relations Retail sales Sales Communication skills Lodgify Upselling Cash handling Time management Local attractions guest recommendation Business hotel experience Customer support experience within healthcare industry Custodial experience Critical thinking Call center agent experience Direct sales Accounting Hotel experience Fact checking Guest services - Guest services experience (3–5 years) Microsoft Office Customer inquiry handling Customer training Fundraising Personal assistant experience Call center experience Computer literacy Decision making Phone communication Customer communication Inside sales Attention to detail Hotel and accommodations guest issue escalation Hotel and accommodations guest inquiries Customer support experience within hospitality industry Materials Handling Outside sales Writing skills Filing Event coordination Computer operation Motel experience Organizational skills Windows Typing Hospitality industry experience - Hospitality industry experience (1–2 years) Content creation Languages

Spanish

Russian

Ukrainian

Certifications and Licenses

Driver's License

Home Care Aide Certification

CDL

CPR Certification

ServSafe

Food Handler Certification

Additional Information

Authorized to work in the US for any employer

Contact this candidate