Data Entry Specialist with High Accuracy and Punctuality
Resume:
PATIENCE OBONG UFOT
********@*****.***
No. ** Ete, Ikot Abasi Road, Ikot Abasi, Akwa
Ibom State
Nigerian
PROFESSIONAL SUMMARY
Results-driven administrative and customer service professional with a strong academic background in Marketing (M.Sc. with Distinction) and hands-on experience across administration, banking, data entry, and education sectors. Skilled in managing office operations, handling customer interactions, and maintaining accurate records. Known for strong organizational, communication, and problem-solving abilities, with a commitment to efficiency and excellence in service delivery. PROFESSIONAL EXPERIENCE
Administrative Assistant,
Sterling Petrochemicals and Fertilizers Limited, Okopedi 08/2023 – Present
•Developed and maintained organized filing systems for physical and digital records
•Prepared confidential correspondence and official documentation
•Managed incoming calls, messages, and office communication
•Generated material received reports and tracked vehicle mileage consumption
•Prepared purchase and service requests for contracts and procurement processes
•Reviewed and edited documents, ensuring accuracy and compliance Customer Care Officer, Access Bank Plc, Uyo 02/2023 – 08/2023
•Managed customer accounts and maintained accurate records
•Responded to customer inquiries and resolved issues efficiently
•Processed transactions including account upgrades and closures
•Delivered high-quality customer service in a fast-paced environment Secondary School Teacher (NYSC),
Victory International School, Abacheke
2020 – 2021
•Taught Economics, Commerce, and Business Studies
•Prepared lesson plans and evaluated student performance General Office Support (WEP Program),
Ministry of Mines and Steel Development, Uyo
2021
•Supported daily office operations under the Work Experience Program
•Assisted with administrative tasks and documentation Data Entry / Script Marking Officer, Eniac Data Services, Uyo 2021
•Handled examination data entry and marking processes
•Ensured accuracy and confidentiality of student records Nursery School Teacher,
Great Blessing School, Gwarinpa, Abuja
2020
•Taught Nursery classes and supported early childhood development EDUCATION
Master of Science (M.Sc) in Marketing (Distinction), Akwa Ibom State University
2024
Bachelor of Science (B.Sc) in Marketing (Second Class Upper), Akwa Ibom State University
2020
West African Senior School Certificate (WASSCE),
Goodnews Community High School, Abak
2013
School Leaving Certificate,
Methodist Central School, Ete, Ikot Abasi
2007
SKILLS & TOOLS
Technical Skills
Microsoft Office Suite
Microsoft Teams Slack
Zendesk Freshdesk HubSpot
Intercom
Administrative Skills
Email Management Data Entry
Document Control Record
Keeping
Soft Skills
Leadership Communication
Team Collaboration Problem
Solving Decision Making Time
Management
CERTIFICATIONS
IT Support Skills
2025
Cyber Safe Foundation
(In View)
Youth of Enterprise
2022
Jobberman Certificate of
Achievement
2020
CORE COMPETENCIES
•Administrative & Office Management
•Customer Service & Client Relations
•Data Entry & Record Management
•Email & Correspondence Management
•Document Preparation & Review
•Microsoft Office Suite (Word, Excel, PowerPoint)
•CRM Tools (Zendesk, Freshdesk, HubSpot, Intercom)
•Time Management & Multitasking
•Communication & Interpersonal Skills
•Problem Solving & Critical Thinking
ADDITIONAL INFORMATION
•Nationality: Nigerian
•Date of Birth: 22 November 1997
•Origin: Ikot Abasi LGA, Akwa Ibom State
•Referees: Available upon request
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