Auto Damage Appraiser & Collision Center Leader
Resume:
resume
jc uttaro
Auto motive
********@*****.***
Warwick, RI 02886
Authorized to work in the US for any employer
Summary
STOP WHAT YOUR DOING !
LOOK NO FURTHER
I AM HERE NOW
Call me when your available !
Mass Auto Damage Appraiser
Rhode Island. Damage Appraiser
Lic # 5414638
Lic # 13100
55 Year Ole Car Guy
with 30 years experience in the automotive Business
Complete knowledge of ADP, Automate, CCC Pathways Audatex, Reynolds & Reynolds and Mitchell Estimating Software Chrysler Motors Institute of Dealership Management,
R.O. Writer, Mitchell, All data
Managment Leadership duties
Trained through the Chrysler 5 Star Management Program for knowledge of the principles and processes for providing customer service.
This included customer needs assessment, meeting quali- ty standards for services and assessment of customer satisfaction
HIGHLIGHTS OF QUALIFICATIONS Broad-based administrative/business/sales background with comprehensive knowledge of business procedures, requirements, equipment and protocol.
Work cooperatively with all levels of management, . co-workers and staff members having dealt with a wide range of personalities from diverse backgrounds Key strengths:
Parts Manager
* Strong communication skills when dealing with the general public.
* Provide a true snd clean inventory
Bodyshop Manager
* Appraises vehicle damage to determine cost of repair for insurance claim settlement.
* Write body shop damage estimates
Service Manager
* Responsible for hiring, orientation, training, performance evaluation, and development of collision center personnel.
* Coaches and directs personnel as well as manages situations involving issues related to employee performance and conduct.
* Developed a production program to increase net profit
Experience :
Viking Appraisal Co
Road Appraiser
Canton Ma
2023-2026
Empire Hyundai & Ford
Collision & Service Director
Fix operations Mgr
Swansea Mass
August 2019-2023
Write body shop damage estimates
Manages Direct Repair Programs for all insurance companies
Completing billing including supplements and other shop related activities
Coordinates daily collision repair production to meet production deadlines and maintain strict quality standards
Notify customers of any old damage found on vehicle that may not be accident related.
Collision Appraiser /Mgr
Langway Toyota of Newport - Newport, RI
January 2019to 2021
Appraises vehicle damage to determine cost of repair for insurance claim settlement.
Service Manager
Midas Tire & Auto - Rhode Island
October 2016 to January 2019
CORE QUALIFICATIONS
* Managed the daily service operations
* Responsible for the recruitment and training of employees and staff
* Supervised staff to ensure effective and efficient service to customers • Monitored work performance of staff
* Coordinated with customer and staff regarding service
Metro-West Appraisal - Waltham, MA
May 2011 to 2018
Wrote and Managed 10,000 appraisals over year
Ma Auto and Home Appraisals License 13100 GM Metro
Service Director
, Parts Manager, Bodyshop Mgr
Grava Chrysler Jeep Dodge - Medford, MA June 2001 to April 2011
20 years working in the Automotive Industry
Complete knowledge of ADP, Automate, CCC Pathways Auda Reynolds and Mitchell Estimating Software Chrysler Motors Dealership Management
Management Leadership duties
Trained through the Chrysler 5 Star Management Program fo the p
Education
Berklee Boston
Bachelors Business Degree
Chrysler 5Star certificates
Toyota Certified (Spin)
Hobbies:
Boating. Carver 45MY
Golf
32’ Mason
Rhode Island State House Lobbiest
President Business Builder Association
Partner Solar Hopes Foundation
Work experience
Body Shop Manager
Langway Toyota of Newport - Newport, RI
January 2018 to June 2020
.
Service Manager
Midas Tire & Auto - Rhode Island
October 2016 to January 2019
CORE QUALIFICATIONS
• Managed the daily service operations
• Responsible for the recruitment and training of employees and staff
• Supervised staff to ensure effective and efficient service to customers
• Monitored work performance of staff
• Coordinated with customer and staff regarding service
Service, Parts Manager, Bodyshop
Grava Chrysler Jeep Dodge - Medford, MA
June 2001 to April 2011
20 years working in the Automotive Industry
Complete knowledge of ADP, Automate, CCC Pathways Auda
Reynolds and Mitchell Estimating Software Chrysler Motors
Dealership Management
Management Leadership duties
Trained through the Chrysler 5 Star Management Program fo the principles and processes for providing customer service
This included customer needs assessment, meeting quali- ty
services and assessment of customer satisfaction
Education
Associate in psychology, business,
Chrysler Mgmnt College
Contact this candidate