Network Director

LUIS ADRIAN MARTINEZ VERGARA

Plano, TX +1-214-***-**** **@*********.****

LinkedIn: https://www.linkedin.com/in/adrian-mtz-luis/ EXECUTIVE SUMMARY

Network & Infrastructure Leader with 15+ years of experience driving large-scale enterprise and data center network operations, automation, and transformation initiatives. Proven expertise in AIOps, network automation, and hybrid infrastructure, with a strong track record of improving operational efficiency, scalability, and resiliency across global environments. Specializes in automation-first network operations, integrating platforms such as ServiceNow and SolarWinds, and evolving infrastructure toward AI-driven operations and intelligent observability. Experienced in leading distributed engineering teams and delivering high-impact infrastructure programs aligned with modern cloud and data center architectures. CORE COMPETENCIES

NETWORK & DATA CENTER ARCHITECTURE

- BGP, OSPF, EIGRP, MPLS, VPN, QoS, IP SLA, BFD

- High Availability Design, Disaster Recovery, Multi-site WAN

- Data Center Migrations & Infrastructure Modernization

- Spine-Leaf (conceptual), EVPN/VXLAN awareness

AUTOMATION, AIOPS & NETDEVOPS

- Python, Ansible, Netmiko

- API-driven automation (SolarWinds, ServiceNow)

- Network Automation Strategy & Runbook Development

- AIOps concepts: anomaly detection, automated remediation, RCA

- LLM-assisted operations (conceptual integration for troubleshooting & knowledge systems) PLATFORMS & TECHNOLOGIES

- Cisco (Catalyst, Nexus), Aruba, Meraki

- Palo Alto (physical + cloud VM), F5 BIG-IP LTM

- SolarWinds (NPM, NTA, PerfStack), ServiceNow

- Riverbed WAN Optimization, Akamai SiteShield

CLOUD & HYBRID NETWORKING

- Hybrid WAN (MPLS + Internet + Cloud connectivity)

- AWS networking fundamentals (VPC, routing, hybrid connectivity)

- Cloud-integrated firewall and load balancing architectures LEADERSHIP & STRATEGY

- Global Team Leadership (U.S. + Offshore)

- Infrastructure Strategy & Roadmap Development

- Vendor & Stakeholder Management

- Capacity Planning & Performance Optimization

PROFESSIONAL EXPERIENCE

NTT DATA SERVICES — Network Associate Director Plano, TX Sep 2019 – Present

- Led a distributed team of network engineers (U.S. + offshore) delivering automation-first network operations, reducing deployment timelines by 35%

- Architected and implemented SolarWinds + ServiceNow integration, enabling real-time alerting and automated ticketing, reducing MTTR by 35%

- Designed and implemented WAN resiliency strategies (IP SLA + BFD + PBR), achieving 99.9% link availability

- Directed data center buildouts and migrations with zero downtime

- Developed capacity planning dashboards and observability workflows

- Automated configuration compliance across 200+ devices, reducing audit effort by 60%

- Built reusable automation runbooks and scripts

- Driving adoption of AIOps and AI-assisted troubleshooting workflows NTT DATA SERVICES — Network Design Advisor Monterrey, Mexico Nov 2016 – Sep 2019

- Engineered LAN/WAN architectures with integrated automation standards

- Delivered firewall and VPN solutions improving security posture

- Coordinated multi-vendor deployments and lifecycle upgrades Dell Technologies — Network Design Engineer Monterrey, Mexico Aug 2013 – Nov 2016

- Designed and supported enterprise-scale network environments

- Developed standardized configuration templates

- Delivered documentation and operational handoff frameworks Xerox Corporation — Information Management Services Monterrey, Mexico Jan 2012 – Aug 2013

- Optimized network performance through configuration tuning

- Improved system stability through standardized baselines Axtel — Network Engineer Apodaca, Mexico Jun 2009 – Oct 2011

- Managed enterprise VPN services and routing protocols

- Provided troubleshooting support for high-availability networks EDUCATION

Master of Science in Information Technology Management — TecMilenio University (2023 – 2025)

Bachelor of Science in Electronics and Communications Engineering — UANL (2005 – 2008) CERTIFICATIONS

- CCNP Routing & Switching

- CCNA Routing & Switching

- CCNA Voice

- Gen AI Yellow Belt

- Advanced Leadership Program

ADDITIONAL INFORMATION

Work Authorization: L-1A (U.S.), Eligible for TN Visa (Mexico) Languages: English (Fluent), Spanish (Native), Portuguese (Working Knowledge) Focus Areas: AI-driven Network Operations, Infrastructure Automation, Data Center Transformation

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